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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Analytics Customer Relationship Management Salesforce Administrator. SiteCore Mana
 
Requirement id 120013
Job title Manager
Job location in Hartford, CT
Skills required Project Management Experience, Data Driven Testing, Key Word Driven, Hybrid, Etc., User Centered Design, Analytics Customer Relationship Manageme
Open Date 26-Oct-2021
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Manager: Project Management Experience, Data Driven Testing, Key Word Driven, Hybrid, Etc., User Centered Design, Analytics Customer Relationship Manageme

start date:11/15/2021
End date:11/18/2022

submission deadline:11/08/2021

client info : CT DAS


Description:

The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, youll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

Product Execution. You thrive while planning, discovery, development, testing, and analyzing during the product lifecycle.

Data Obsessed. You are driven to experiment with creating data-driven findings and success measures.

Embrace Change. You think outside of the box, want to understand the perspectives of others, and will interpret and validate with data.

About the Role

The Digital Product Manager will lead a cross-functional project team focused in driving the end-to-end product lifecycle for features and products improving the states online experience. The work includes overall responsibility for product prioritization as well as uplifting our marketing, design, engineers, and service leaders to convert the product vision into a roadmap with the customer in mind.

Furthermore, the DPM will assist create equitable outcomes across broad swaths of residents and vulnerable populations in the State of Connecticut. Investments in a digital government will be made in nearly every sector of Connecticut including economic development, workforce development, healthcare services, education, childcare, transportation, and climate change.

Experiences Required for This Role

Product Management – At least 3 years of experience and use cases with the following:

Support the Digital Product Owner in the ideation, technical development, and launch of innovative digital experiences that make it easier to find and utilize state services.

Assist in the creation and articulation of the product roadmap
Key partner in establishing regular cadence of embedding user research

Own and prioritize the product backlog, balancing the requirements of service owners and business stakeholders

Translate product roadmap features into well-defined product requirements/user stories an acceptance test criterion

Enable analytics-driven decision making to evolve products with appropriate reporting to understand overall performance and user satisfaction

Coordinate communication, escalate and facilitate resolution of risks, issues, and changes tied to the product backlog
Develop workplans, roadmap documents, and written reports as directed.

Digital Platforms, Tools and Discipline – At least 2 years of experience and use cases with the following:

Lead multi-disciplinary project teams for iterative deployment of new prototypes, software, and services

Establish continuous improvement/continuous delivery pipeline to continually improve products post-launch with based on customer satisfaction

Lead documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change

Using of productivity and analysis tools to manage iterative delivery – JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence

Knowledge, Skills, and Ability

Project Management

Developing and supporting modern, agile product and project management processes

Establishing the project environment necessary to
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120013 while calling.
 
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(Manager: Project Management Experience, Data Driven Testing, Key Word Driven, Hybrid, Etc., User Centered Design, Analytics Customer Relationship Manageme in Hartford, CT)
     
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