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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Network Wireless Support. Security Standards And Techniques. ITIL Framework Clean
Requirement id
49924
Job title
Analyst
Job location
in Atlanta, GA
Skills required
Service Desk Support, Desk Side Support Analyst, A+ Certification, Network Wireless Support. Security Stand
Open Date
20-Nov-2015
Close Date
Job type
Not specified
Duration
7 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Analyst: Service Desk Support, Desk Side Support Analyst, A+ Certification, Network Wireless Support. Security Stand
Description:
The Client is seeking the services of multiple Sr Service Desk Analysts to provide direct first-line level 1 service desk support to Client schools and administrative locations.
The Sr. Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Specialist who is responsible overall for the Service Desk operations. Depending on the proficiency and level of expertise, the Sr. service desk analyst may be selected to be part of the level 2 support (within the service desk) to provide expert support to other analysts for critical issues or applications.
Required Skills:
* Strong customer service skills
* Prior experience with service desk support is a MUST
* Prior experience working as a desk side support analyst a plus
* A+ Certification a plus
* Proficient in understanding of network, wireless support
* Knowledge of best practice security standards and techniques
* Microsoft Windows certification a plus
* Familiarity with the ITIL framework
* Must have clean criminal record with the ability to pass finger-print background check
* Must be authorized to work in the Unites States
* Minimum 2 years of experience working with desktop and server operating systems
* Minimum 2 years of application support experience required with Microsoft applications including Office and Outlook
Desired Skills:
* HDICSR certification (or similar) preferred
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 49924 while calling.
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