Technical Support Active Directory Software Installation And Support Helpdesk Tick   Requirement id 113006 Job title Analyst Job location in Atlanta, GA Skills required Microsoft Office, Windows 10, MS Outlook, Technical Support Active Directory Softw Open Date 14-Jan-2021 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Microsoft Office, Windows 10, MS Outlook, Technical Support Active Directory Softw Start Date :02/01/2021 End Date :12/31/2021 Submission Deadline :01/19/2021 Client Info : DOAS Note : * Agency Interview Type : Either Web Cam or In Person Description : Helpdesk Technician General Description Provide technical assistance to computer users. Answer questions and resolve computer problems for users in person, via telephone and electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Coordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications. Create incident tickets and change request tickets within a ticket management tool, monitor ticket queues and escalation of tickets beyond SLAs. Job Responsibilities • Oversee the daily performance of computer systems and applications. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLAs until resolved. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Refer major hardware or software problems or defective products to third party support vendors for service. • Develop training materials and procedures, or train users in the proper use of hardware or software. • Confer with staff, users, and management to establish requirements for new systems or modifications. Preferred Qualifications • 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 10, Active Directory, COTS applications.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 113006 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Microsoft Office job openings in Atlanta, GA Jobs List GDOT IT Trainer/Content Developer (767357) Create date: 14-Jul-2025 Start date : 08/18/2025 End Date : 07/31/2026 Submission deadline : 07/28/2025 Client Info : GDOT - IT App Note: * Agency Interview Type : Either Web Cam or In Person * Hybrid Description : The Georgia Department of Transportation (GDOT) is seeking a candidate .... (This job is for - IT Experience Jobs in GA Atlanta Developer - (in Atlanta, GA)) DECAL Help Desk Support Specialist 1 (765622) Create date: 10-Jun-2025 Start date : 07/07/2025 End Date : 01/01/2026 Submission deadline : 06/13/2025 Client Info : DECAL-IT Note: * Agency Interview Type : In Person Only * Onsite Description : TECHNICAL SUPPORT SPECIALIST JOBDUTIES AND RESPONSIBILITIES. ·Serves as the pr.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) GDOT IT Instructional Designer Trainer (630366) Create date: 02-Jun-2020 Start Date :06/22/2020 End Date :06/30/2021 Submission Deadline:06/16/2020 Client Info:GDOT - IT App * Agency Interview Type:Either Web Cam or In Person Description: The IT Training Team is composed of IT Trainers, Instructional Designers and a Team Leader. The team delivers tr.... (This job is for - job Jobs in GA Atlanta Designer - (in Atlanta, GA)) Hyperion Planning Lead Consultant - NTTJP00023216 Create date: 09-Jul-2019 start date:07/15/2019 End date:12/16/2019 submission deadline:7/11/2019 Description: we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ab.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) IT Project Manager - 54615 Create date: 26-Mar-2019 Start Date :05/06/2019 Submission Deadline :04/26/2019 End Date :06/30/2020 Office of Information Technology (OIT) is seeking highly-qualified candidates for the position of IT Project Manager in Atlanta, Georgia. The IT Project Manager will provide project management support and oversight .... (This job is for - job Jobs in GA Atlanta Manager - (in Atlanta, GA))    Microsoft Office job openings in other states Jobs List Technical Writer- Expert (764155) Create date: 03-Jun-2025 Start date : 06/30/2025 End Date : 06/29/2026 Submission deadline : 06/10/2025 Client Info : NCDHHS-HB Note: * Agency Interview Type : Webcam Interview Only * Remote Description : Key Responsibilities: ·Develop and maintain documentation, for f.... (This job is for - SharePoint Jobs in NC Raleigh Consultant - (in Raleigh, NC)) IA-CR-INTS3-Oracle Utilities Engineer (762055) Create date: 21-May-2025 Start date : 06/16/2025 End Date : 06/12/2026 Submission deadline : 5/26/2025 Client Info : City of Cedar Rapids Note: * Agency Interview Type : Either Web Cam or In Person Interview * Onsite Description : Experience with Oracle-based applications, specificall.... (This job is for - Visio Jobs in IA CedarRapids Engineer - (in Cedar Rapids, IA)) VDOT AV/Desktop Tech Support Analyst 4 ONSITE (759973) Create date: 02-Apr-2025 Start date : 03/31/2025 End Date : 06/30/2025 Submission deadline : 4/7/2025 Client Info : VDOT Note: * Agency Interview Type : In Person Only * Onsite Description : *candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions *local Richmond,.... (This job is for - TroubleshootingVisio Jobs in VA Richmond Analyst - (in Richmond, VA)) Business Analyst/Consultant IV - 140726 Create date: 06-Mar-2025 No of Submissions : 2 Start date : 04/07/2025 End Date : 06/30/2025 Submission deadline : 3/10/2025 4:00:00 PM Client Info : ETF Note: * Interview Process: 2 rounds via MS Teams. PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in or.... (This job is for - Business Analyst Jobs in WI Madison Analyst - (in Madison, WI)) Clerk 1-63915 Create date: 22-Jan-2025 No of Submissions : 10 Start date : 02/24/2025 End Date : 06/30/2025 Submission deadline : 01/27/2025 Client Info : TN TennCare Note: * Position Location: Hybrid * Candidate Must Be Local * Candidates must reside within Nashville, TN area De.... (This job is for - Jobs in TN Nashville Consultant - (in Nashville, TN))    Microsoft Office job openings in GA Jobs List FISVJP00008381 - ETG - Project Coordinator Create date: 30-Sep-2013 ** Only W2 Employee - No Subcontracting ** Can submit only Green Card and Citizens ** Can submit at higher rate *** Over Time is paid at 1.420 times OT - Extra Hours on Weekdays and Saturdays *** Double Time is paid at 2.0 times DT - Hours worked on Sundays JOB PURPOSE – BRIEF DESCRIP.... (This job is for - job Jobs in GA Norcross Manager - (in Norcross, GA)) Unica List Manager - J-10-675-705 Create date: 04-Jun-2012 [**Note : Dead Line : 6/7/2012**] [Note : Start Date : 06-11-2012 End Date : 12-31-2012] Description : Client, one of the nations leading I.T. Staffing and Managed Services companies, is seeking a Unica Consultant for a 6-12 month opportunity in the Atlanta, San Antonio, or Seattle area. The details a.... (This job is for - CRM Jobs in GA ATL Manager - (in ATL, GA)) (Analyst: Microsoft Office, Windows 10, MS Outlook, Technical Support Active Directory Softw in Atlanta, GA)

Featured Jobs GIS MICROSOFT Azure Developer (Jobs in Richmond, Virginia) Facilitation Analyst (Jobs in Richmond, Virginia) Testing Developer (Jobs in Madison, Wisconsin) Communication Analyst (Jobs in Madison, Wisconsin) JavaScript Agile Architect (Jobs in Madison, Wisconsin) ADFS RACF Access Analyst (Jobs in Madison, Wisconsin) Integration Azure Docker Architect (Jobs in Richmond, Virginia) Configuration Microsoft Consultant (Jobs in Petersburg, Virginia) Cobol DB2 CICS SQL Architect (Jobs in Madison, Wisconsin) - Consultant (Jobs in Bismarck, North Dakota)