Web Based Training Customer Service Consultant (Jobs in Atlanta, GA)   Requirement id 72001 Job title Consultant Job location in Atlanta, GA Skills required IT Application Development, Design And Development, Written And Verbal Communication Skills, Web Based Training Customer Service Open Date 02-Aug-2018 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: IT Application Development, Design And Development, Written And Verbal Communication Skills, Web Based Training Customer Service Start Date :08/20/2018 End Date :06/28/2019 Submission Deadline :08/10/2018 Client Info :GaDOT Description : Responsibilities Candidate will be working as a team member within the IT organization of the Georgia DOT and report to a Team Leader/Supervisor. Adhere to the priorities, objectives, and guidance of Team Leader and IT management Participate in IT Projects to design and develop learning materials Produce effective training presentations, tutorials, instructor and student guides, lesson plans/exercises in multiple media and formats suitable to course audience Create, review, and update training materials and documentation based on user feedback, classroom surveys, IT version updates, and IT support tickets Proactively and effectively communicate with Team Leader and IT management Adhere to the priorities, objectives, and guidance of Team Leader and IT management Maintain, coordinate, and communicate training schedules with end users and stakeholders Solicit classroom enrollment and maintain class information/user registration within (Oracle) Learning Management System Collect and maintain training data to support department key performance indicators Make arrangements for external vendor provided training at Georgia DOT training centers Conduct training courses, customer webinars, on-site customer training, and user group sessions Establish effective relationships throughout the organization, both within IT and across business units/customers/stakeholders to identify/address gaps in user training Facilitate training for end users through a variety of mediums, which may include classroom settings, one-on-one, and online methods Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses Assist technical managers, IT developers, and specialists to explain complex technical concepts and business/data workflows to non-technical audiences Provide user training support with IT product launches and go-lives Travel to Georgia DOT business locations (within State of Georgia) to conduct training Ability to maintain professionalism and order within the classroom to complete course objectives Ability to adapt/respond in a dynamic, fast-paced, customer-focused IT environment characterized by rapid change, minimal lead times, and multiple competing priorities Ability to meet deadlines Training material software to be used includes, but is not limited to: Microsoft Office Professional Adobe Captivate Trivantis Lectora (including Camtasia) Training materials may include, but is not limited to: Quick Reference Guides Instructor Manuals User Manuals Videos Web Based Training Training content to be developed will include, but is not limited to: Georgia DOT developed in-house software and systems - Training will be provided upon hire COTS applications implemented by Georgia DOT Microsoft Office SharePoint Oracle Business Intelligence (OBIEE) Cell phone/mobile applications Required Qualifications Bachelors degree in Training, Management, or Technical Communications, Engineering, MIS, IS, IT or other technical field. Experience skills with Microsoft Office 4+ years of experience in the field of IT technical training and train-the-trainer training 4+ years of experience in developing role based end user training materials for IT applications/systems Strong leadership, problem solving, oral presentation, technical writing, planning, and adult-learni   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 72001 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), IT Application Development job openings in Atlanta, GA Jobs List GA DHS Senior Cloud Application Architect (729254) Create date: 09-Feb-2024 Hybrid start date :04/01/2024 End date :06/30/2025 submission deadline :02/16/2024 client info :DHS Description : Must be local to Metro Atlanta The Senior Cloud Application Architect, will be involved in the design, impleme.... (This job is for - Core Java Jobs in GA Atlanta Architect - (in Atlanta, GA)) GDOT IT Project Manager (727182) Create date: 10-Jan-2024 Hybrid start date :02/12/2024 End date :06/30/2024 submission deadline :01/24/2024 client info :GDOT - IT App Description : The Georgia Department of Transportation (GDOT) seeks a Project Manager (PM) who will be primarily assigned to .... (This job is for - Waterfall Jobs in GA Atlanta Manager - (in Atlanta, GA)) GDOT IT Project Manager (690352) Create date: 16-Aug-2022 Start date :09/05/2022 End Date :06/30/2023 Submission deadline :08/30/2022 Client Info :GDOT - IT App Description : The Georgia Dept. of Transportation seeks a Project Manager under limited supervision to manage projects through the full life cycle from project definition and approval through .... (This job is for - job Jobs in GA Atlanta Manager - (in Atlanta, GA)) DECAL CAPS Enterprise Project Manager (664911) Create date: 14-Oct-2021 Start Date :11/15/2021 End Date :06/30/2022 Submission Deadline :10/19/2021 Client Info : DECAL-IT Note : * Agency Interview Type: Either Web Cam or In Person Description : AGENCY: Dept. of Early Care and Learning (DECAL) - Childcare and Parent Serv.... (This job is for - Waterfall Jobs in GA Atlanta Manager - (in Atlanta, GA)) GDOT Project Manager 3 (653462) Create date: 27-May-2021 Start Date:06/28/2021 End Date:06/30/2022 Submission Deadline:06/10/2021 Client Info:GDOT - IT App *Note: Agency Interview Type: Either Web Cam or In Person Description: Job Summary: Under limited supervision, manages projects through the full life cycle from project defin.... (This job is for - Development Jobs in GA Atlanta Manager - (in Atlanta, GA))    IT Application Development job openings in other states Jobs List VITA -VPT Systems -QA Analyst -Enterprise Solutions (737291) Create date: 17-May-2024 Hybrid No of Submissions : 2 start date : 06/10/2024 End date : 06/13/2025 submission deadline : 5/22/2024 client info : VITA Description : **local candidates strongly preferred **some in person (ON SITE) meetings are exp.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) VITA Enterprise Solution Analyst (711423) Create date: 23-May-2023 Hybrid Start date :06/01/2023 End Date :04/30/2024 Submission deadline :5/25/2023 Client Info :VITA Description : ------------------------------------------------------ **local candidates strongly preferred **some in person meetings are expected in Richmond **current team is.... (This job is for - Testing Jobs in VA Richmond Analyst - (in Richmond, VA)) DOH - Architect AR1 A4 SC3 (711406) Create date: 19-May-2023 start date : 05/30/2023 End date : 06/30/2023 submission deadline : 05/23/2023 client info : DOH Description : This request is issued from the Commonwealth of Pennsylvania Office of Administrations Office of Information Technology (OA/OIT). The po.... (This job is for - SQL Azure Jobs in PA DauphinCounty Architect - (in Dauphin County, PA)) VITA Enterprise Solution Analyst TWO ROLES (702253) Create date: 08-Feb-2023 Hybrid Start date :03/01/2023 End Date :04/30/2023 Submission deadline :2/10/2023 Client Info :VITA Description : --------------------------------------------- **local candidates strongly preferred **some in person meetings are expected in Richmond **current team is 100% rem.... (This job is for - Testing Jobs in VA Richmond Analyst - (in Richmond, VA)) DOH - Architect AR1 A4 SC3 (691370) Create date: 08-Sep-2022 Start date :09/26/2022 End Date :06/30/2023 Submission deadline :09/13/2022 Client Info :DOH Description : ISSUING OFFICE This request is issued from the Commonwealth of Pennsylvania Office of Administrations Office of Information Technology (OA/OIT). The position will have a reporting re.... (This job is for - job Jobs in PA DauphinCounty Architect - (in Dauphin County, PA))    IT Application Development job openings in GA Jobs List GDOT IT Project Manager (695611) Create date: 21-Oct-2022 100% remote Start date :11/21/2022 End Date :06/30/2023 Submission deadline :11/01/2022 Client Info :GDOT - IT App Description : The Georgia Dept. of Transportation seeks a Project Manager under limited supervision to manage projects through the full life cycle from project definiti.... (This job is for - job Jobs in GA Georgia Manager - (in Georgia, GA)) GDOT - IT Application Support Specialist 2 (695225) Create date: 18-Oct-2022 100% Remote Start date :11/21/2022 End Date :06/30/2023 Submission deadline :10/31/2022 Client Info :GDOT - IT App Description : With minimal supervision, provides end-user and technical support for COTS products. Troubleshoots end-user problems, performs data analysis and database .... (This job is for - NET FRAMEWORK Jobs in GA Georgia Specialist - (in Georgia, GA)) (Consultant: IT Application Development, Design And Development, Written And Verbal Communication Skills, Web Based Training Customer Service in Atlanta, GA)

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