IT Infrastructure Engineer (Jobs in Atlanta, GA)   Requirement id 66755 Job title Engineer Job location in Atlanta, GA Skills required Communication Skills, Customer Service Skills, Data Processing, IT Infrastructure Open Date 11-Jan-2018 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Engineer: Communication Skills, Customer Service Skills, Data Processing, IT Infrastructure Start Date :01/15/2018 End Date :06/30/2018 Submission Deadline :01/19/2018 Client Info :APS - IT Description : The Atlanta Public School System is seeking the services of an Information Technology Infrastructure Engineer to monitor, alert, and report on events within the APS infrastructure, Business Applications, and Student Applications. Summary: As part of the IT Architecture team, the IT Infrastructure Engineer will provide support for infrastructure and applications. Under general supervision, lead effort to monitor all computing equipment relative to infrastructure and application processing and provide alerts identifying events that have potential impacts to the production environment. This role will also serve as liaison to provide event situation management including escalation, coordination, tracking and reporting by interacting with Incident Management and Service Desk teams. Scope of Work/Key Responsibilities: Map the relationships critical to IT services from the physical components to user interfaces Identify weaknesses in the IT architecture such as single points of failure or systems that dont comply with standards Monitors simple and complex applications, batch processing streams, servers and systems Assist during maintenance activities and new installations Researches and reviews processing logs for job errors and case research Documents processes and procedures Provide support for projects (as needed) that may be running Follow established processes and procedures. Report to IT any suggestions that will improve process or make support easier or more efficient Other responsibilities as deemed necessary to support the technical infrastructure Contract Duration: 1 year (initial) Option to extend annually - based on performance. Skills and Qualifications: 3+ years work experience (minimum) … 4+ years preferred: Strong analytical, critical thinking and communication skills needed to create instructions, respond to inquiries, and relay instructions to others Familiar with broad technical areas which might include: networking, servers/virtualization/storage, Linux/Unix, Windows, information security Ability to partner with application owners and identify application dependencies Working knowledge of enterprise hardware, software, operating systems, and peripherals General knowledge of business continuity dependencies and recovery procedures for operating systems and application backups and restores General system maintenance and troubleshooting skills, including software and hardware upgrades, networking, installations, patches, scans, updates, backups, wiring, virus protection and error resolution Possess and demonstrates strong customer service skills; including conflict resolutions and customer interactive listening skills Must be self-directed, detailed oriented, organized and have excellent follow-up skills Knowledge of best practice security standards and techniques Must have clean criminal record with the ability to pass finger-print background check Must be authorized to work in the Unites States. Must hold a valid drivers license. Personal Attributes: Creativity and strong attention to detail Ability to work effectively on tight deadlines, as necessary Excellent command of English language Oral and written communication skills Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Education/Training: Minimum of As   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 66755 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Communication Skills job openings in Atlanta, GA Jobs List DOAS HCM Training Specialist (774896) Create date: 13-Aug-2025 Start Date :8/25/2025 End Date :04/30/2026 Submission Deadline :08/18/2025 Client Info : DOAS Note: * Agency Interview Type: Either Web Cam or In Person * LOCAL CANDIDATES ONLY: DOAS participates in a hybrid work environment and telework is encouraged with some days in.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) DECAL CAPS Project Coordinator (752181) Create date: 02-Dec-2024 No of Submissions : 2 Start date : 01/06/2025 End Date : 12/31/2025 Submission deadline : 12/06/2024 Client Info : DECAL-IT Note: * Agency Interview Type : Either Web Cam or In Person * Remote Description : The Childcare and Parent Services (C.... 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