Servers Linux Customer Service Skills Security Standards And Techniques Engineer   Requirement id 136884 Job title Engineer Job location in Atlanta, GA Skills required Strong Analytical Skills, Strong Communication Skills, Networking, Servers Linux Customer Service Skills Se Open Date 11-Oct-2022 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Engineer: Strong Analytical Skills, Strong Communication Skills, Networking, Servers Linux Customer Service Skills Se start date: 10/17/2022 End date: 06/30/2023 submission deadline: 10/24/2022 client info : APS - IT Description: As part of the IT Architecture team, the IT Infrastructure Engineer will provide support for infrastructure and applications. Under general supervision, lead effort to monitor all computing equipment relative to infrastructure and application processing and provide alerts identifying events that have potential impacts to the production environment. This role will also serve as liaison to provide event situation management including escalation, coordination, tracking and reporting by interacting with Incident Management and Service Desk teams. Scope of Work/Key Responsibilities: * Map the relationships critical to IT services from the physical components to user interfaces * Identify weaknesses in the IT architecture such as single points of failure or systems that dont comply with standards * Monitors simple and complex applications, batch processing streams, servers and systems * Assist during maintenance activities and new installations * Researches and reviews processing logs for job errors and case research Documents processes and procedures: Provide support for projects (as needed) that may be running Follow established processes and procedures. Report to IT any suggestions that will improve process or make support easier or more efficient Other responsibilities as deemed necessary to support the technical infrastructure Skills and Qualifications: 3+ years work experience (minimum) … 4+ years preferred: Strong analytical, critical thinking and communication skills needed to create instructions, respond to inquiries, and relay instructions to others Familiar with broad technical areas which might include: networking, servers/virtualization/storage, Linux/Unix, Windows, information securit Ability to partner with application owners and identify application dependencies * Working knowledge of enterprise hardware, software, operating systems, and peripherals * General knowledge of business continuity dependencies and recovery procedures for operating systems and application backups and restores * General system maintenance and troubleshooting skills, including software and hardware upgrades, networking, installations, patches, scans, updates, backups, wiring, virus protection and error resolution * Possess and demonstrates strong customer service skills; including conflict resolutions and customer interactive listening skills * Must be self-directed, detailed oriented, organized and have excellent follow-up skills * Knowledge of best practice security standards and techniques * Must have clean criminal record with the ability to pass finger-print background check * Must be authorized to work in the Unites States. * Must hold a valid drivers license. Personal Attributes: * Creativity and strong attention to detail * Ability to work effectively on tight deadlines, as necessary * Excellent command of English language * Oral and written communication skills * Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136884 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Strong Analytical Skills job openings in Atlanta, GA Jobs List DECAL Quality Assurance Tester Manual -704169 Create date: 15-Feb-2023 Start Date : 3/6/2023 End Date : 03/01/2024 Submission Deadline : 02/20/2023 Client Info : DECAL-IT Note: * Remote Description : • Understands manual testing scripts and can run testing scripts in the testing environment. • Assists in creatin.... 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