Specialist (Jobs in Atlanta, GA)   Requirement id 101680 Job title Specialist Job location in Atlanta, GA Skills required Service Desk, Customer Support Experience, Windows 10, Open Date 03-Jan-2020 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Specialist: Service Desk, Customer Support Experience, Windows 10, Start Date :01/20/2020 End Date :12/31/2020 Submission Deadline :01/07/2020 Client Info :GDOT - IT IFRA Description : - Providing Tier 1 support by actively maintaining Help Desk ticket queue, ensuring a timely response to issues - Respond to problems as reported by the customer, learn the established procedures for support, record incidents on a proprietary incident tracking system - Isolate and troubleshoot the incident cause, resolve or escalate, notify appropriate persons, and track the repair progress - Provide escalation point as necessary for Help Desk staff - Work relatively independently with users to provide customized solutions utilizing company standard software products and service Qualifications High School Degree + two or more years of technical training or related experience Excellent written and verbal communication skills Excellent customer service skills Experience with incident tracking, help desk best practices, Microsoft Office Products Previous & demonstrable ability to troubleshoot technology quickly and efficiently Highly organized and self-motivated Preferred Qualifications - An adaptive problem solver with well-balanced technical experience should be able to demonstrate a history of addressing progressively difficult technical challenges - Remedy, Active Directory, Microsoft Office and SharePoint experience is a plus - Prior Helpdesk experience is preferred Understanding of SCCM and machine imaging is plus   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 101680 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Service Desk job openings in Atlanta, GA Jobs List GTA Knowledge Management Specialist Sr. (705887) Create date: 07-Mar-2023 Hybrid Start date :03/20/2023 End Date :09/20/2023 Submission deadline :3/9/2023 Client Info :GTA Description : --------------------------------------------------- JOB SUMMARY: The primary responsibility of the Knowledge Management Specialist, Senior is to encourage correct an.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) Service Help Desk Support Tech -57394 Create date: 30-Jun-2022 Start Date : 07/05/2022 End Date : 12/31/2022 Submission Deadline : 7/5/2022 Client Info : ATL - AIM General Note: * Position Location Remote Description : The Service Help Desk Support Tech possesses extensive knowledge of installing, configuri.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Service Desk Analyst - 55203 Create date: 30-Oct-2019 start date: End date: submission deadline: client info : APS - IT Description: Service Desk Analyst Purpose: The Atlanta Public School System is seeking the services of a Service Desk Analyst to provide direct first-line level 1 servic.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA))    Service Desk job openings in other states Jobs List Service Desk Analyst - 454 Create date: 24-Jan-2025 No of Submissions: 2 Start Date : 2/10/2025 End Date : 1+ Year from start date Submission Deadline : 2/7/2025 Client Info : OAKLAND COUNTY Department of Information Technology Description: Service Desk Analyst. Assists user community with the documentation and resoluti.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI)) FCCS - Service Desk 1/ SD1 (755252) Create date: 10-Jan-2025 No of Submissions : 2 Start date : 01/27/2025 End Date : 06/30/2025 Submission deadline : 01/14/2025 Client Info : FCCS Note: * Service Desk 1 (SD1) * Active CompTIA A+ certification, relevant industry experience and local to Columbus, OH is required. Descripti.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk Analyst - 438 Create date: 18-Mar-2024 Start date : 05/06/2024 Submission deadline : 04/12/2024 Note : * Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours Description : This Level 2 role requir.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI)) Desktop Support III - 119885 -SP Create date: 11-Jul-2023 Start date : 08/07/2023 End Date : 06/30/2024 Submission deadline :7/13/2023 at 4:00PM CST. Client Info :DOT Note : * Interview Process: Video conference on Teams * Duration: 6/30/2024 likely to be renewed for another 12 months * Remote or Onsite? Candidates local to WI or willing to.... (This job is for - job Jobs in WI Madison Engineer - (in Madison, WI)) Systems Administrator II - 118705 - SP Create date: 08-Jun-2023 start date : 07/01/2023 End date : 06/30/2024 submission deadline : 6/12/2023 4:00PM CST. client info : DOJ Note : * Interview Process: MS Teams with camera 1- 2 Rounds * Duration: 6/30/24 with option to renew * Onsite or Remote? WI residency required. Hybrid position .... (This job is for - Accounting Jobs in WI Madison Administrator - (in Madison, WI))     (Specialist: Service Desk, Customer Support Experience, Windows 10, in Atlanta, GA)

Featured Jobs API DevOps Infrastructure Architect (Jobs in Richmond, Virginia) ASP.Net SQL ETL Architect (Jobs in Austin, Texas) Snowflake Architect (Jobs in Richmond, Virginia) IT Project Management Manager (Jobs in Milwaukee, Wisconsin) Business Analyst SQL Analyst (Jobs in Richmond, Virginia) SQL Consultant (Jobs in COLUMBIA, South Carolina) PEOPLESOFT Developer (Jobs in Sacramento, California) Windows Analyst (Jobs in Culpeper, Virginia) ASP.Net Visual Developer (Jobs in Pontiac, Michigan) Testing Presentation Specialist (Jobs in Raleigh, North Carolina)