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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Internet Explorer 7 8 And 9 TCPIP Host Configuration Active Directory Hard Drive E
 
Requirement id 45077
Job title Administrator
Job location in Des Moines, IA
Skills required Desktop Support, WINDOWS 7 INSTALLATION, MS Office 2010, Internet Explorer 7 8 And 9 TCPIP Host C
Open Date 16-Apr-2015
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Administrator: Desktop Support, WINDOWS 7 INSTALLATION, MS Office 2010, Internet Explorer 7 8 And 9 TCPIP Host C

Description:

his role is focused on level 2/3 desktop support and is not level 1 help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop.
Candidate must be able to:
- handle difficult situations with clients and turn them into a win for the desktop support team
- work trouble tickets from a service desk system
- solve issues desk side and through remote desktop
- answer how-to questions and resolve issues related to applications, printers, connectivity
- image, setup, and install new PCs
- maintain a positive outlook, be professional, and provide excellent customer service
Greater detail outlined in the skills matrix.
Some work may be required outside of M-F (7 to 5), not to exceed a 40 hour work week
At least 3 years of relevant experience and preferred education of 2 year degree or equivalent technical study


Required Skills:

* General desktop support either client side or remote
Build and deploy/setup client machines
* Desktop – Windows 7 installation, support, patching, and troubleshooting
* Demonstrated experience providing support with remote tools
Support of Office 2010/2013, IE 9/10/11
* Windows networking TCP/IP configuration and troubleshooting
Thorough understanding of Active Directory – client side
* Ability to modify system registry (regedit)
* Install and troubleshoot 3rd party applications on the desktop
Troubleshoot network printers
* Experience with hard drive encryption


Desired Skills:

* A+ certification or MCP
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 45077 while calling.
 
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(Administrator: Desktop Support, WINDOWS 7 INSTALLATION, MS Office 2010, Internet Explorer 7 8 And 9 TCPIP Host C in Des Moines, IA)
     
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