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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
TCPIP Active Directory Modify System Registry Regedit Install And Troubleshoot 3rd
 
Requirement id 51888
Job title Consultant
Job location in Des Moines, IA
Skills required Desktop Support Either Client Side Or Remote, WINDOWS 7 INSTALLATION, Office 2010/2013, IE 9/10/11, TCPIP Active Directory Modify System Reg
Open Date 01-Mar-2016
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
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   Email Recruiter: coolsoft
Job Description Consultant: Desktop Support Either Client Side Or Remote, WINDOWS 7 INSTALLATION, Office 2010/2013, IE 9/10/11, TCPIP Active Directory Modify System Reg

Description:

Perform all roles of a level 2/ level 3 Desktop Support technician. Must have experience supporting complex systems and/or custom hardware/software.
This role is focused on level 2/3 desktop support and is not level 1 help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop.
Candidate must be able to:
- handle difficult situations with clients and turn them into a win for the desktop support team
- work trouble tickets from a service desk system
- solve issues desk side and through remote desktop
- answer how-to questions and resolve issues related to applications, printers, connectivity
- image, setup, and install new PCs
- maintain a positive outlook, be professional, and provide excellent customer service
Greater detail outlined in the skills matrix.


Required Skills:


* General desktop support either client side or remote
* Build and deploy/setup client machines
* Desktop – Windows 7 installation, support, patching, and troubleshooting
* Demonstrated experience providing support with remote tools
* Support of Office 2010/2013, IE 9/10/11
* Windows networking TCP/IP configuration and troubleshooting
* Thorough understanding of Active Directory – client side
* Ability to modify system registry (regedit)
* Install and troubleshoot 3rd party applications on the desktop
* Troubleshoot network printers
* Experience with hard drive encryption


Desired Skills:


* A+ certification or MCP
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 51888 while calling.
 
Other jobs in IA: Des Moines (16), West Des Moines (2), West Desmoines (1),
 
 
 
 
(Consultant: Desktop Support Either Client Side Or Remote, WINDOWS 7 INSTALLATION, Office 2010/2013, IE 9/10/11, TCPIP Active Directory Modify System Reg in Des Moines, IA)
     
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