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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Helpdesk Team Player Analyst
(Jobs in Richmond, VA)
 
Requirement id 155410
Job title Analyst
Job location in Richmond, VA
Skills required Helpdesk, Techinical Support, Application Installation Experience, Team Player
Open Date 07-Oct-2025
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Helpdesk, Techinical Support, Application Installation Experience, Team Player

Start date : 10/08/2025

End Date : 04/08/2026

Submission deadline : 10/11/2025

Client Info : DGS

Note:

* Agency Interview Type : In Person Only

* Onsite

Description :

Top Technical Skills

Helpdesk Support & Ticketing Systems
Proficient in evaluating, routing, prioritizing, and resolving technical issues using helpdesk platforms.
Hardware & Software Troubleshooting
Hands-on experience with desktops, laptops, printers, AV equipment, and peripheral devices.
Telecom & Mobile Device Management
Skilled in managing desk phones, cell phones, and cellular connectivity, including troubleshooting and reconciliation.
Application Installation & Configuration
Experience installing and configuring software applications across various systems.
Inventory & Asset Management
Maintains accurate records of IT assets and supports inventory reconciliation.

Soft Skills & Professional Strengths

Customer Service & Communication
Strong ability to communicate technical information clearly to non-technical users across all staff levels.
Team Collaboration
Works effectively in team environments and supports colleagues as needed, including acting as a backup for key roles.
Problem Solving & Escalation Management
Capable of resolving issues independently and escalating appropriately when necessary.
Reporting & Documentation
Prepares weekly reports and maintains detailed documentation of support activities and procedures.
Training & User Support
Provides training and guidance to end users and staff on IT systems and processes as needed.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155410 while calling.
 
Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),
Helpdesk job openings in Richmond, VA
Jobs List

DGS - IT Security Analyst 2 (659818)
Create date: 13-Sep-2021
Start Date :09/20/2021
End Date :09/16/2022
Submission Deadline :09/17/2021

Client Info : DGS

Note :

* Agency Interview Type: Web Cam Interview Only

Description :

Pls note: DGS has requested that this job req go to SWAM vendors only therefore it will not .... (This job is for - Helpdesk Jobs in VA Richmond Analyst - (in Richmond, VA))

DBHDS - Help Desk 3 (651581)
Create date: 14-May-2021
Start Date:05/03/2021

End Date:10/30/2021

Submission Deadline:5/19/2021

Client Info:DBHDS

*Note: Agency Interview Type: Web Cam Interview Only

Description:

IT is seeking a Helpdesk Analyst to supplement a resource that will be out on leave.
Duration expected to go to Oct 30 with.... (This job is for - Helpdesk Jobs in VA Richmond Consultant - (in Richmond, VA))

DGS - Technical Support 1 (649964)
Create date: 07-Apr-2021
start date:4/19/2021

End date:04/22/2022

submission deadline:4/12/2021

client info :DGS

Note:

* Agency Interview Type: Web Cam Interview Only

* IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street.
<.... (This job is for - HelpdeskIPhone Jobs in VA Richmond Consultant - (in Richmond, VA))

Help Desk Support - 313132
Create date: 03-Jan-2013
Description:

Required Skills:

* Recent experience in a full-time Help Desk / Technical Support position (Required 4 Years)
* Extensive experience correcting Windows operating system issues (Required 4 Years)
* Extensive exp installing Windows operating systems. (Required 4 Years)
* Experience with Windows XP and.... (This job is for - Helpdesk Jobs in VA Richmond Consultant - (in Richmond, VA))
 
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Jobs List

Help Desk III - 143880
Create date: 19-Jun-2025
Start Date :05/26/2017
End Date :12/31/2017

Submission Deadline :05/22/2017

Client Info : DPI

Note:

* Interview Process: Teams interview (with camera and audio on)

* Duration: 6/30/26 with extensions likely

* Remote or Onsite? Must be a WI residen.... (This job is for - HelpdeskTroubleshooting Jobs in WI Madison Consultant - (in Madison, WI))

Network Technician - 64424
Create date: 21-May-2025
Start Date :6/5/2025
End Date :06/30/2026

Submission Deadline :05/27/2025

Client Info : CO DOT

Note:

* Position Location: On Site

* Candidate Must Be Local

Description:

NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10s .... (This job is for - HelpdeskLinux Jobs in CO Golden Consultant - (in Golden, CO))

Help Desk Analyst - Level 1 - 59757
Create date: 20-Dec-2022
start date:1/23/2023
End date:01/21/2024

submission deadline:01/06/2023

client info : CT DCF

Note:

* Position Location: On Site

Description:

The Department of Children and Families depends on the core, mission-critical applicatio.... (This job is for - Helpdesk Jobs in CT Middletown Analyst - (in Middletown, CT))

Help Desk II - 103872 - SP
Create date: 05-May-2022
start date:5/30/2022
End date:06/30/2023

submission deadline:5/13/22 at 4:00PM CST.

client info: DOC

Note:

* Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round.

* Duration: Through 6/30/23

* Remote or O.... (This job is for - Helpdesk Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk Support I - ITS NOC Help Desk
Create date: 09-Nov-2021
start date:12/6/2021
End date:12/30/2022

submission deadline:11/15/2021

client info : CO DOT

Note:

* Candidate must be local or willing to commute or relocate.

Description:

The purpose of this Help Desk position is to provide a pr.... (This job is for - HelpdeskLinux Jobs in CO Golden Consultant - (in Golden, CO))
 
 Helpdesk job openings in VA
Jobs List

VDEM Help Desk 1 (652086)
Create date: 04-May-2021
Start Date:05/17/2021

End Date:09/08/2021

Submission Deadline:5/10/2021

Client Info:VDEM

*Note: Agency Interview Type: Web Cam Interview Only

Description:

*local candidates strongly preferred

*interviews will be conducted via MS Teams or Google Meet.

*candidate.... (This job is for - Helpdesk Jobs in VA Richond Consultant - (in Richond, VA))

Network Technician II - J-11-123-802
Create date: 12-May-2016
start date :05/16/2016
end date :12/16/2016
submission deadline :05/18/2016
description:

We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of.... (This job is for - Helpdesk Jobs in VA DULLES Expert - (in Dulles, VA))

IT Specialist
Create date: 09-Jan-2015
Responsibilities:
* Monitor the service components.
* Implement monitoring tools.
* Acknowledge the events, and decide when to escalate.
* Identify performance bottlenecks, and take corrective actions.
* Measure the availability of IT services and the impact of service outages.
* Monitor the actual availability achieve.... (This job is for - Helpdesk MS Office Java Jobs in VA Herndon Specialist - (in Herndon, VA))
(Analyst: Helpdesk, Techinical Support, Application Installation Experience, Team Player in Richmond, VA)
     
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