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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Specialist
(Jobs in Des Moines, IA)
 
Requirement id 21508
Job title Specialist
Job location in Des Moines, IA
Skills required Phone Skills, Communication Skills, Ticket Tracking Systems,
Open Date 30-Oct-2014
Close Date
Job type Contract
Duration 13 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Specialist: Phone Skills, Communication Skills, Ticket Tracking Systems,

[Note: Start Date: 11/10/14
End Date: 12/28/15]

[Note: Submission Dead Line: 11/4/2014]

[Client Info: Department of Public Health]

Description:

The candidate will provide help desk services for the Iowa Health Information Network (IHIN). They will setup users, reset passwords, inactivate/update users. They will also conduct portal training for new users and update technical documentation for the end user. Enter customer Opt-outs into the IHIN, they will run activity reports as needed. In addition they will conduct user acceptance testing for the IHIN Portal.

Required Skills:

* Attention to Detail
* Communication Skills
* Phone Skills
* Experience with User Training
* Experience using a ticket tracking system
* Experience with working with a Vendor troubleshooting a 3rd party application
* Experience creating user documentation (training manual, cheat sheets, etc)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 21508 while calling.
 
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(Specialist: Phone Skills, Communication Skills, Ticket Tracking Systems, in Des Moines, IA)
   
 
     
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