Problem Resolution Analysis Help Desk Analyst Active Directory Consultant (Jobs   Requirement id 108010 Job title Consultant Job location in Boise, ID Skills required Excellent Oral And Written Communication Skills, Customer Service, TroubleShooting Skills, Problem Resolution Analysis Help Desk An Open Date 07-Jul-2020 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Excellent Oral And Written Communication Skills, Customer Service, TroubleShooting Skills, Problem Resolution Analysis Help Desk An Start Date : 08/10/2020 End Date : 1/29/21 Submission Deadline: 2:00:00 PM., PT, on July 22, 2020. Client Info: Idaho Department of Lands Description: Agency Project Scope (Description of Work Needed - Additional background check requirements are to be added here) The Service Desk Technician will provide additional Help Desk telephone and dispatch support, working hours that coincide with permanent IT Infrastructure staff project task assignments, absences, and lunches, to improve the overall level of service provided to Help Desk customers, as well as provide a Help Desk presence to customers earlier in the day. PC Support and Active Directory account management in a Windows environment and general Help Desk system experience using HelpStar/ServicePro preferred. Anticipated Hours of work: Weekly, Monday through Friday, 8:00 a.m. to 3:30 p.m., Mountain Time, with an expected half-hour unpaid lunch break. Weekly work hours not to exceed 36 hours. Work location: clients Boise Office 300 N 6th st Boise ID 83702. Client requires in-person orientation, onboarding, and training for this position. If that is not possible due to Covid-19-related (or other applicable) restrictions, client reserves the right to delay the start date until such time as in-person onboarding requirements can be met. Agency Expected Deliverables Experience: Two (4) plus years of experience. Education: Two (2) year college degree or equivalent study in the area of IT Support Description of skills and knowledge include: Work with internal customers and end-users to identify, troubleshoot, and resolve IT issues/concerns. Minimum Qualifications: • Excellent written and oral communications skills • Knowledge of PC Support and Active Directory • Strong ability to analyze and resolve issues • Experience working with a Help Desk System (HelpStar/ServicePro preferred) Specific Skills Required (Programming languages, databases, operating systems, etc.) Excellent communication skills and personable, as the top priority is providing quality customer service. Technical knowledge should be at or surpass the level of basic Windows desktop troubleshooting.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 108010 while calling.   Other jobs in ID: Boise (11),    Excellent Oral And Written Communication Skills job openings in other states Jobs List Information Security Engineer Create date: 03-Nov-2020 Note: * On-site/Remote: On-site * Interview: Phone or video call; then in-person Requirements Years of work experience: 6 year(s) Responsibilities Title : Software Security Engineer Location : remote for now, but will be expected to work in the Aurora, CO, Philadelphia, PA.... (This job is for - job Jobs in CO Aurora Engineer - (in Aurora, CO)) Senior Nodejs Engineer - 20-01700 Create date: 30-Oct-2020 Requirements Minimum education: Bachelor Years of work experience: 5 year(s) Responsibilities Title: Senior Nodejs Engineer Location: Fremont, CA Duration: 6+ Month Contract to Hire Were looking for a passionate Nodejs Engineer to join our platform engineering .... 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(This job is for - job Jobs in NJ MercerCounty Specialist - (in Mercer County, NJ)) CyberSecurity Network Engineer Create date: 07-Oct-2020 Requirements Years of work experience: 1 year(s) Responsibilities 10 years of experience Experience with Cybersecurity Languages Must have English Native or bilingual proficiency (This job is for - Cybersecurity Jobs in CA Irving Engineer - (in Irving, CA))     (Consultant: Excellent Oral And Written Communication Skills, Customer Service, TroubleShooting Skills, Problem Resolution Analysis Help Desk An in Boise, ID)

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