Troubleshoot Analyst (Jobs in Madison, WI)   Requirement id 156765 Job title Analyst Job location in Madison, WI Skills required Video Conference (VC) Support, Mobile Device Support And Management, Troubleshoot, Open Date 22-Jan-2026 Close Date Job type Contract Duration 24 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Video Conference (VC) Support, Mobile Device Support And Management, Troubleshoot, Start date :2/16/2026 End date: 2-year contract with possibility for extension Submission deadline :1/29/2026 4:00:00 PM Client Info : DOC Note: * This is a 100% remote position with office visits as needed weekly. Travel expenses will be reimbursed according to State guidelines. * Interview Process: In Person or Online via Teams * Remote or on-site: Candidates MUST be local to WI or willing to relocate at the candidates expense prior to starting. This position is mostly remote but will require office visits as needed. * Travel: In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. * Duration: 2-year contract with possibility for extension Description: Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems. Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin. The DOC telecom group manages: • Cisco infrastructure and endpoints • Mitel VoIP PBX and ACD • Telecommunication Company management • Smart phone support • Airwatch • Apple Business Management • Video conferencing account management Minimally qualified applicants must have: • Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies • Working knowledge of Networking concepts • Experience with Cisco phones and infrastructure DOC requires background checks to be performed internally. This position will have minimal travel but it may be necessary for some projects. No overnight travel expected. Program Related: Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidates resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the sub vendor usage request form. No candidate contact information is permissible on resumes. Position overview: Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions. Required Skills & Years of Experience: 2 – 5 Years • Video Conferencing infrastructure and endpoints management • Unified Communications Systems (Webex, PBX, ACD, etc) • Mobile device support and Management • Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc) Preferred vendor Experience: • Cisco • Mitel • Zoom • AirWatch • Apple Business Management • Microsoft Required soft skills: • Ability to work independently but in a team environment- • Able to meet deadlines • Punctual • Ability to multi-task and balance their work day • Ability to troubleshoot complex problems and determine a solution Duration: 2-year contract with possibility for extension Interview Process: In Person or Online via Teams Remote or on-site: Local candidates or willing to relocate at the candidates expense   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 156765 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Video Conference (VC) Support job openings in Madison, WI Jobs List Telecommunications Analyst III - 113714 - SP Create date: 25-Jan-2023 start date : 02/06/2023 End date : 06/30/2023 submission deadline : 1/27/23 at 4:00PM CST. client info : DOC Note : * Duration: 6/30/23 with possibility for 2-year extension * Interview Process: In Person or Online via Teams * Remote or on-site: Candidates MUST be local.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI))    Video Conference (VC) Support job openings in other states Jobs List PR54658-R4599 Job 2210 Customer Support Analyst B. Inter -SP Create date: 11-Aug-2022 Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000000995412915&anp=Ariba&community=3 Note: FDOT is accepting ONE (1) candidate submission per vendor for this Vacant position. Submission Deadline: Not Available Start Date: 9/1/2022 End Date : 6/30/2023 Client: Flo.... (This job is for - Installation Jobs in FL Miami Analyst - (in Miami, FL)) PR22258-R95 Job 2210 Customer Support Analyst B. Inter -SP Create date: 18-Jul-2022 Bid URL: https://s3.ariba.com/Buyer/Main/aw?awh=r&awssk=Xt5N6Cd1&realm=myfloridamarketplaceFLAIR&passwordadapter=AribaSupplierNetworkUser&dard=1 Note: FDOT is accepting ONE (1) candidate submission per vendor for this Vacant position. Note: Exhibit F: Resume Self - Certification Form must be signed by the candidate Submis.... (This job is for - job Jobs in FL Miami Analyst - (in Miami, FL)) Doc192965 Job 2210 Customer Support Analyst B. Inter -SP Create date: 22-Apr-2022 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=ijgxxw.fd&awcharset=UTF-8 Note: FDOT OIT is accepting ONE (1) candidate submissions per vendor for this Incumbent position. Submission Deadline: 4/26/2022 12:00 PM EST Start Date: 7/1.... (This job is for - Troubleshooting Jobs in FL Tallahassee Analyst - (in Tallahassee, FL)) Doc178963 Job 2210 Customer Support Analyst B. Inter -SP Create date: 12-Oct-2021 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=hu7drf.fd&awcharset=UTF-8 Exhibit G: Resume Self-Certification Form must be submitted Note: FDOT is accepting ONE (1) candidate submission per vendor for this Incumbent position. Subm.... (This job is for - job Jobs in FL Lauderdale Analyst - (in Lauderdale, FL))    Video Conference (VC) Support job openings in WI Jobs List Telecommunications Analyst III-114608-SP Create date: 24-Feb-2023 Start date :03/13/2023 End Date : 06/30/2023 Submission deadline :3/2/23 at 4:00PM CST. Client Info :DOC Note: * Interview Process: In-person or online via Teams * Duration: 6/30/23 with possibility for 2-year extension * Remote or on-site: Candidates MUST be local to WI or wil.... (This job is for - Cisco Jobs in WI Washington Analyst - (in Washington, WI)) (Analyst: Video Conference (VC) Support, Mobile Device Support And Management, Troubleshoot, in Madison, WI)

Featured Jobs - - TechLead (Jobs in Celebration, Florida) DevOps Strong Tester (Jobs in Raleigh, North Carolina) MS SQL Server - Developer (Jobs in St Paul, Minnesota) Analyst (Jobs in Raleigh, North Carolina) EHR TED Consultant (Jobs in Durham, North Carolina) Troubleshoot Analyst (Jobs in Madison, Wisconsin) Strategies SQL PMO Consultant (Jobs in Raleigh, North Carolina) Business Analyst Analyst (Jobs in Lansing, Michigan) Business Tester (Jobs in Des Moine, Iowa) Powerapps Developer (Jobs in Saint Paul, Minnesota)