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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshooting SQL Experience Analyst
(Jobs in Chicago, IL)
 
Requirement id 74183
Job title Analyst
Job location in Chicago, IL
Skills required Application Support, SQL, Xml Parsing, Troubleshooting SQL Experience
Open Date 09-Oct-2018
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Application Support, SQL, Xml Parsing, Troubleshooting SQL Experience

Troubleshooting/Resolving Application issues
-Following escalation processes, incident and problem management of issues at all times
-Create and keep documentation current on all applications supported.
-Understanding and working with internal partners on improving processes and making applications reliable.
-Understanding end to end management of specific projects (if applicable)
-Transfer of knowledge to the rest of the team at all times to ensure follow the sun support
-Some out of hours support may be necessary, including weekends. (maybe short notice)
-Creating daily issue tickets and populating with all required info including resolution steps
-Creating and maintaining all incident/problem tickets
-Ability to communicate issues/ resolutions with internal partners, showing proper customer service skills (define expectations of customer service skills as professionalism, courtesy, understanding of issue, teamwork, etc.)
-Ability to work with IT partners on issues and resolutions. Pressing for improvements and resolution updates.

Skills:
-Solid knowledge of SQL a MUST, Java and Linux a plus
-Operating Systems - Windows/Linux skills
-Scripting languages Shell ,Perl, Java, XML, Net, SQL, PL SQL
-Web Tools IIS, Tomcat, Apache
-Troubleshooting skills
-Experience working with a high pressure environment
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Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 74183 while calling.
 
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(Analyst: Application Support, SQL, Xml Parsing, Troubleshooting SQL Experience in Chicago, IL)
     
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