Administrator (Jobs in COV, KY)   Requirement id 8523 Job title Administrator Job location in COV, KY Skills required Platform Admin, Siebel CRM Tool, Customer Service Orientation, Open Date 16-Feb-2012 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Administrator: Platform Admin, Siebel CRM Tool, Customer Service Orientation, [Note: Dead line: 02/21/2012] [Note : Start Date : 02-20-2012 End Date : 08-31-2012] Description: Client is recruiting for their client in Covington, KY for a Siebel Administrator. ThisSiebel Administrator / Analyst works independently or as team member and is responsible for working with Business Management to identify, define, interpret and clarify scope of problems/issues in terms of complex business and systems requirements and processes for a new program implementing and operating on Siebel Order Management. This individual will develop into and act as a Siebel Subject Matter Expert (SME) and provide both business and systems analysis for requests submitted by the end user community. They will utilize Siebel admin tools to enhance the platform for the benefit of the business users. Administrator / Analyst Responsibilities: Become a key Siebel SME for the target user groups. Manage issue resolution process by triaging escalated incidents Manage projects following Project Methodology to include analysis of enhancements and support requests Establishes and maintains Project Plans for projects Perform end user testing (enhancements, defects, admin changes) Provide complex Platform-level reporting to stakeholders Communication to stakeholders and POCs Manage business in release mgmt activities (eg. deploy validation) Establish and communicate best practices for Platform Administration Develop and maintain support model procedure documentation Assist with training and education for end users and POCs Coordinate with other platform administrator/support teams Analyze and Implement Siebel admin changes (eg. user access, favorites, LOVs) Maintain content for client facing documents Uses experience, and well-developed analytical skills as a sound basis for decision making Partner with Platform Support team to resolve high severity systems incidents Ensure superior customer service to internal and external clients Develop and maintain project plans for platform maintenance efforts Perform additional duties and projects assigned by the Manager/Leader QualificationsQualifications Three to five years software platform support / administrator experience Working knowledge of Siebel CRM / Order Management platform Prior IT experience or strong aptitude towards software packages Ability to work independently as well as in a team environment Customer/client service knowledge, understanding who ones clients/customers are, rapidly responds to new and changing demands to ensure client satisfaction Communicates requests and analysis in a manner and form easily understandable by all   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 8523 while calling.   Other jobs in KY: Cynthiana (1), Louisville (4), Remote (2), Unknown (17),    Platform Admin job openings in other states Jobs List Expert Software Architect - 5444 Create date: 10-Sep-2021 Description: Day-to-Day Tasks include, but not limited to: Coordinate the activities of the project teams. Manage, plan, design, and implement enhancements to the current UIS system. Cold Fusion Administration and configuration. SQL/Stored procedure development. Analysis and design of ne.... (This job is for - Jobs in NY Albany Architect - (in Albany, NY)) PTC - A4 Legacy TS4 - OnBase / SAP MM (652163) Create date: 06-May-2021 Start Date:05/17/2021 End Date:12/31/2021 Submission Deadline:05/10/2021 Client Info:PTC Description: Job duties for this position include: configuring enterprise software, providing technical assistance, conducting system testing, writing functional specification documents, developing end user.... 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