Troubleshooting Abilities Incident Management Consultant (Jobs in Louisville, K   Requirement id 90480 Job title Consultant Job location in Louisville, KY Skills required Techinical Support, Phone Skills, Interpersonal And Communication Skills, Troubleshooting Abilities Incident Manag Open Date 28-Mar-2019 Close Date Job type Contract Duration 20 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Techinical Support, Phone Skills, Interpersonal And Communication Skills, Troubleshooting Abilities Incident Manag Start Date : 04/09/2019 End Date : 12.31.2020 Submission Deadline: 04/03/2019 Client Info: Contract position for a Technical Support Center Technical Support resource, 2nd shift: • Has 1 – 3 years IT experience, experience with phone support, which includes; good soft phone skills, interpersonal and customer service skills. • Will use soft phone skills and technical aptitude to provide daily telephone technical support to internal LGE-KU clients; answer customer voicemail messages and emails. Will also use various technologies within the LG&E-KU infrastructure environment to assist with troubleshooting. • Attendance is extremely important for this position. The successful candidate will be required to work 2nd shift which is Monday – Friday, 3pm - 11:30pm. • With assistance of senior personnel, will identify, diagnose and resolve incidents. • With assistance of senior personnel, coordinate restoration of services with other IT support personnel. • In addition to providing daily telephone technical support, the successful candidate must monitor databases, and server alerts, etc., by utilizing various monitoring tools (Site Scan, SCOM, and UC4, etc.). With assistance of senior personnel, take corrective action to address alerts and resolve technical issues.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 90480 while calling.   Other jobs in KY: Cynthiana (1), Louisville (4), Remote (2), Unknown (17),    Techinical Support job openings in other states Jobs List DECAL Help Desk Support Specialist 1 (742316) Create date: 19-Jul-2024 No of Submissions :2 Start date :8/19/2024 End Date :08/01/2025 Submission deadline :07/24/2024 Client Info :DECAL-IT Note: * Onsite * Agency Interview Type:In Person Only Description : Key Responsibilities: - Triage and Manage Incident.... (This job is for - Jobs in GA Atlanta Specialist - (in Atlanta, GA)) Technical Support - 62787 Create date: 12-Jun-2024 No of submissions : 2 Start date :06/24/2024 End date :07/12/2024 Submission deadline : 06/18/2024 Client info : ATL - AIM General Note: * Position Location : On Site Description : A Desktop Support Technician p.... (This job is for - job Jobs in GA TrinityAve Consultant - (in Trinity Ave, GA)) Project Manager I - 125419 Create date: 14-Dec-2023 Start date : 01/02/2024 End Date : 06/30/2024 Submission deadline : 12/15/23 4:00PM CST. Client Info : ETF Note : * Interview Process: Rebid, N/A * Duration: 6/30/2024, likely to extend * Onsite or Remote? Candidates must be CURRENT WI residents, no relocation allowed. This role .... (This job is for - Project Manager Jobs in WI Madison Manager - (in Madison, WI)) ITSAC 304138027R1 IT Contract Manager 2 -SP Create date: 31-Oct-2023 Bid URL: https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a588z0000007f1MAAQ/304138027r1 Note: Online Submission Note: Total estimated hours per Candidate shall not exceed 1500 hours Note: RTR form must be signed by the candidate Note: This is a rebid of 304138027 and 304138027R. Do NOT resubmit candidates.... (This job is for - job Jobs in TX Austin Manager - (in Austin, TX)) IA-OCIO-SA2-SOC Analyst 1 (715305) Create date: 21-Jul-2023 Remote Start date :08/14/2023 End Date :08/16/2024 Submission deadline :7/25/2023 Client Info :OCIO: Office of the Chief Information Officer Description : ------------------------------------------------------ This position supports the State of Iowas Office of the Chief Informa.... (This job is for - IDS Jobs in IA DesMoines Analyst - (in Des Moines, IA))     (Consultant: Techinical Support, Phone Skills, Interpersonal And Communication Skills, Troubleshooting Abilities Incident Manag in Louisville, KY)

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