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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Windows Operating System Support Troubleshooting Microsoft Office Word Excel Power
Requirement id
64137
Job title
Administrator
Job location
in Boston, MA
Skills required
System Administrator, Computer Science, Information Technology, Windows Operating System Support Trouble
Open Date
15-Sep-2017
Close Date
Job type
Not specified
Duration
12 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Administrator: System Administrator, Computer Science, Information Technology, Windows Operating System Support Trouble
Note : Seeking 1 Sr. System Administrator So please read the attachment to get all skills...
BID SOLICITATION NUMBER: BD-18-1206-40000-42602-19995
Submission Deadline : 09/22/2017 01:00:00 PM
Client : Massachusetts Bay Transportation Authority
Description :
DUTIES & RESPONSIBILITIES: The Senior Systems Administrator will support the Automated Fare Collection daily operation (2 data centers, 80 station locations and 50 users) in a 24/7 environment and will assist AFC Systems Project Managers as needed.
The selected candidate will:
• Ensure maximum up time availability of all field devices by responding to and addressing tickets in Service Now. Rectify issues either remotely thru Bomgar or at various station and garage locations which will require excellent troubleshooting skills.
• Support AFC hardware (such as workstations, encoding equipment, handheld validators) and software for AFC equipment at third-party vendor locations.
• Monitor, support and maintain hardware and software for Windows-based servers, including preventative maintenance, security patches and other system updates.
• Must have extensive experience with system security requirements and server hardening practices including Bit9/Carbon Black. Verify agents are effectively communicating and address issues that have been white listed.
• Manage group policy, active directory and user accounts
• Manage test lab including scheduling resources, coordinating testing of releases, upgrading hardware, and other activity related to fare collection production environment
• Setup, configure, and perform day-to-day maintenance and administration of Windows systems (Windows XP and Windows 2003). Maintain Windows best practices, anti-virus, firmware upgrades, and patch management for Windows operating systems.
• Monitor and manage a custom fare collection application and complete monthly tasks such as file imports, processing shift event files and purging in a time sensitive manner.
• Maintain a PCI compliant environment. Review monthly scan results, determine remedy, test impact and remediate vulnerabilities.
• Support corporate system audits by maintaining accurate, comprehensive documentation and provide timely responses to requests. Support Change Management process by adhering to guidelines and by providing concise documentation.
• Thorough understanding and experience with WSUS.
• Understanding of DNS, TCP/IP and LAN/WAN connectivity.
• Understanding of Oracle database and/or Oracle Linux system management.
• Experience using monitoring tools such as PROCMON, Landsweeper and Wireshark
• Outstanding verbal and written communication skills and ability to document processes so they are repeatable.
QUALIFICATIONS: Bachelors Degree in Computer Science, Computer Engineering, Information Technology, Information Systems or a related field. Minimum ten (10) years of experience with information technology systems including 5+ years of production Windows Operating System support.
• Must have excellent troubleshooting, multi-tasking and analytical skills.
• Must be proficient with Word, Excel, PowerPoint, and Access.
• Must pass a background screening.
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 64137 while calling.
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