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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Active Directory O365 Experience ServiceNow Microsoft Teams Excel Sharepoint Speci
 
Requirement id 116938
Job title Specialist
Job location in Boston, MA
Skills required Desktop Support, IT Assessment, Windows 10, Active Directory O365 Experience Service
Open Date 25-May-2021
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Specialist: Desktop Support, IT Assessment, Windows 10, Active Directory O365 Experience Service

Description:

Duties:

The selected applicant will serve as part of a team of technicians coordinating technology refreshes and deployments to end users who are currently working in a hybrid workplace. Candidates should possess a strong background of working with and supporting Windows desktop environments. The selected applicant will be required to possess an excellent working knowledge of Windows 10, Active Directory, O365, and Service Now.

The selected applicant should have in-depth understanding of:

Desktop and laptop imaging processes.
Coordinating end user hardware deployments.
Maintaining an accurate inventory of IT assets.
Supporting equipment moves between facilities.

Candidates should be able to triage complex support issues by understanding business needs and determining the correct next steps and approvals, before proceeding with solutions. Candidates should be able to maintain documentation, effectively share knowledge with the extended team, properly update and notate work order request statuses, and participate in the overall prioritization and planning of work streams.

Candidates should have strong written and oral communications skills, combined with the ability to work effectively with others in establishing cooperative relationships, and in a variety of settings (individuals, groups, inter- and intra-agency, etc.). Writing samples or past communications or process documentation should be submitted.

Preferred Qualifications:

At least two years working in a Service Desk or Desktop support environment.

A familiarity with remote support tools: Goverlan, Go To Assist, Remote Desktop

At least two references from previous technology roles.

A familiarity with overall agile project management methodologies.

A familiarity with end user support for navigating within Microsoft Teams, Excel, and SharePoint
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116938 while calling.
 
Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),
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Desktop Support IV - 143598 - Rebid
Create date: 11-Jun-2025
Start Date :7/1/2025
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Note:

* This is an in-person job with no remote work. Candidate must have ability to work a flexible schedule and days lasting longer than 8 hours

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INTERVIEW NOTES:

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Create date: 30-Apr-2025
Start Date :06/02/2025
End Date :12/31/2025

Submission Deadline : 5/7/2025 at 4:00 pm CST.

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* Interview Process: Microsoft Teams

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Desktop Engineer/Architect - 58828
Create date: 03-Feb-2020
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We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens.


Job Description :

Desktop Engineer/Architect Opening in Andover, MA!

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(Specialist: Desktop Support, IT Assessment, Windows 10, Active Directory O365 Experience Service in Boston, MA)
     
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