Microsoft Office Suite Sharepoint Written And Verbal Communication Skills Troubles   Requirement id 135304 Job title Analyst Job location in Pontaic, MI Skills required Problem Solving Skills, Service Desk, Desktop Configuration, Microsoft Office Suite Sharepoint Writte Open Date 25-Jul-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Problem Solving Skills, Service Desk, Desktop Configuration, Microsoft Office Suite Sharepoint Writte start date:8/22/2022 submission deadline:09/02/2022. Description: Service Desk Analyst. RESPONSIBILITIES: Engage and empathize with customers to support and resolve technical issues through completion. Develop, foster and maintain highly effective customer interaction. Accurately document all work performed through ticketing system including details and outcomes. Ensure accurate and timely resolution of all assigned issues. Escalate product bugs or un resolvable cases. Collaborate with team members to enhance the customer experience. Main focus will be on support of Microsoft Office 365 on various platforms. Share knowledge amongst the Microsoft support program community via solution documents, social media, technical communities and training recommendations. Participate in product testing, tool building and pilot new projects. Secondarily will back up other team members on Telecom, Hardware and Server incidents. MANDATORY SKILLS / EXPERIENCE: • Passionate about delivering the ultimate customer experience. • Demonstrated professionalism in resolving customer issues. • Success at working in a team environment where a customer obsessive culture is paramount. • Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions. • Demonstrated ability to think on your feet and take a methodical approach to troubleshooting. • Excellent written and verbal communication skills. • Understanding of O365 Suite and environment. • Understanding of O365 capabilities, plans, service descriptions and features • Excellent knowledge and troubleshooting experience in support of legacy Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, etc.)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135304 while calling.   Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1),    Problem Solving Skills job openings in other states Jobs List TAX - Business Analyst 3 - USC Or Green Card ONLY (780498) Create date: 12-Nov-2025 Start date :12/1/2025 End Date :05/31/2026 Submission deadline :11/17/2025 Client Info : TAX Note: * Initial interviews will be Virtual but manager reserves the option to set up a follow up IN PERSON if they believe it is necessary. Please make sure your candidate is aware and has no issues with .... 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(This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA))    Problem Solving Skills job openings in MI Jobs List Business Process Reengineering - 145662 Create date: 12-Aug-2025 Start date : 09/15/2025 End Date : 6 Months from projected start date Submission deadline : 8/19/2025 10:00:00 AM Client Info : N/A Note: * Interview Process: Virtual Interview via MS Teams video. Please use * laptop and be prepared to share screen if asked. * Du.... (This job is for - Stakeholders Jobs in MI Lansing Consultant - (in Lansing, MI)) Business Analyst 4-139759 Create date: 05-Feb-2025 No of Submissions : 1 Start date : 03/10/2025 End Date : 1 Years from projected start date Submission deadline : 2/12 at 10am EST. Client Info : MB Note: * Interviews: MS Teams video interview with camera ON. * Duration: 1 year with possible extension * Posit.... 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(This job is for - Project Manager Jobs in MI Pontiac Manager - (in Pontiac, MI)) Accountant I (Junior) - 20221117025818 Create date: 17-Nov-2022 start date:12/5/2022 End date:1+years from start date submission deadline: 11/23/2022 Description: TECHNICAL SKILLS Must Have Good Communication Skills and Problem Solving Skills Solid Accounting Background Strong Microso.... (This job is for - job Jobs in MI BloomfieldHills Consultant - (in Bloomfield Hills, MI)) (Analyst: Problem Solving Skills, Service Desk, Desktop Configuration, Microsoft Office Suite Sharepoint Writte in Pontaic, MI)

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