Incident Management Manager (Jobs in Pontiac, MI)   Requirement id 47031 Job title Manager Job location in Pontiac, MI Skills required Itil Service Management Framework, Problem Management, Change Management, Incident Management Open Date 02-Jul-2015 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Manager: Itil Service Management Framework, Problem Management, Change Management, Incident Management Note: Start Date : 07/14/2015 Submission Deadline : 07/08/2015 Client Info : COMSYS Description: INCIDENT MANAGEMENT 42.00 an hr 1 year in Pontiac, MI US Citizenship or Greencard Required Shift Work: Thursday, Friday, Saturday (and every other Wednesday), 5:45 PM 6:00 AM (unpaid lunch or break required). Ensure collaboration and coordination of work across the infrastructure (HP, EUC, AT&T and T-Systems) and application support teams by performing major Incident Management for Shell Global Operations. - Strong ability to capture issues and monitor until resolution following defined procedures. - Proven ability to interact with client and lead update calls and situation meetings. - Strong technical and business background with strong written and verbal communication skills. - Proven project and team leadership. - ITIL Service Management experience (incident, problem and change management)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 47031 while calling.   Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1),    Itil Service Management Framework job openings in other states Jobs List Process Analyst Create date: 15-May-2015 Description: Act as an internal consultant, providing continuous improvement by applying methodologies to the IT functions.This position will be responsible for conducting special studies relating to processes.He would help the organization drive high performance in IT asset management operation and to achieve continuous improvement. job Jobs in PA Philadelphia Analyst - (in Philadelphia, PA))     (Manager: Itil Service Management Framework, Problem Management, Change Management, Incident Management in Pontiac, MI)

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