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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
.NET IT Development ITIL Framework Problem Solving Skills Healthcare Analyst
(J
 
Requirement id 106566
Job title Analyst
Job location in EDEN PRAIRIE, MN
Skills required Bachelors Degree, IT Support, C#, .NET IT Development ITIL Framework Probl
Open Date 12-May-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Bachelors Degree, IT Support, C#, .NET IT Development ITIL Framework Probl

Note :Can sit in any of these 3 locations, please specify preference with submitting,Eden Prairie, MN,Columbia, MD,Raleigh, NC.

Job Description :

IDEAL BACKGROUND: Ideal candidate would have worked in a level 2 support function previously, be ITIL knowledgeable, have experience with C#.net, ability to work independently with little hands on direction towards set metrics and goals.


TOP REQUIREMENTS:

• Experience with C#.net.

• IT Production Support Experience, driving problem resolution and document root cause.

• Experience independently working in a virtual team environment.

Duties include but not limited to:

• Support incidents, enhancements, and projects for proprietary Care Services Applications.

• Implement solutions for incidents, problems and small projects

• Conduct code reviews to ensure the work delivered by the team is of high quality standards

• Identify opportunities to fine-tune and optimize processes

• Proactively manage issues/risks and escalate them as needed in a timely manner

• Effectively collaborate with numerous technology and business teams across multiple locations

• Drive problem resolution and document root cause.

• Identify and drive continuous improvement initiatives.

• Create and maintain support documentation

• Participate in Release Entry Framework activities to help ensure quality deployments into production

• Work closely with stakeholders and business leaders to demonstrate the highest levels of customer service, communication, productivity, and professionalism

• Rotating 24/7 On-call support

• Ability to work outside normal business hours to address critical issues

What skills/attributes are a must have?

• Experience with ITIL processes

• Strong analytical, problem solving skills, must be able to work well with teams

• Experience in Healthcare Systems Analysis or IT Development

• Experience with C#.net

• IT Production Support Experience

• Experience working in a virtual team environment

Preferred Qualifications:

• Working knowledge of Service Now

• SQL Server/Database knowledge

• SSIS/SSRS

• ETL Data Stage

• Experience in Healthcare Systems Analysis or IT Development

• Experience with C#.net

• IT Production Support Experience

• Experience working in a virtual team environment

Required Qualifications:

• Bachelors Degree or equivalent work experience.

• 3+ years of experience in IT Support

• Supporting proprietary applications
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 106566 while calling.
 
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(Analyst: Bachelors Degree, IT Support, C#, .NET IT Development ITIL Framework Probl in EDEN PRAIRIE, MN)
     
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