Incident Management Asset Management Release Management ITSM Processes Project Man   Requirement id 75125 Job title Manager Job location in GOLDEN VALLEY, MN Skills required Service Catalog, Change Management, Problem Management, Incident Management Asset Management Rel Open Date 06-Nov-2018 Close Date Job type Not specified Duration 4 Months Compensation DOE Status requirement not found Job interview type --- Apply    Email Recruiter: coolsoft Job Description Manager: Service Catalog, Change Management, Problem Management, Incident Management Asset Management Rel We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : I need a Project Manager who has experience on delivering ITSM process and tool improvements, with extensive knowledge and experience in Organizational Change Management (OCM) activities. This person would ideally be located in Minneapolis, in close proximity of the project team, with the ability to travel to Richmond, VA for onsite workshops/meetings with the customer. The scope of this project will be to improve Allianz Partners current state to the short-term Target Maturity Level by each process area. Process areas for initial focus include: Service Catalog Management Change Management Problem Management Incident Management Request Fulfillment Asset and Configuration Management Release and Deploy Management In addition to the focus on process. There will also be a need to consolidate and streamline tools used by the team. This effort will include the replacement of the DXC ServiceNow with the ATA ServiceNow as the targeted ITSM Platform. Integration between the ATA ServiceNow and DXC and/or AT ServiceNow may be required based on support models for global platforms (e.g. ABS). High-level work description: Integration of ITSM processes Onboarding of customer ServiceNow Transition of Service Desk from current provider to new provider Integration between ServiceNow instances (TBD) Definition of ongoing Run support model/staffing needs Organizational Change in support of process/platform integration Training and Communication to Technology teams End User Portal development, training, communication Portal will include self-service for Incidents and Requests   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 75125 while calling.   Other jobs in MN: Coon Rapids (2), Duluth (6), Eagan (1), Edina (3), Little Falls (1), Maplewood (4), Mineapolis (1), Minneapolis (69), Minnesota (1), North Saint Paul (1), Plymouth (1), Roseville (2), Saint Cloud (3), Saint Paul (41), St Cloud (1), St Paul (5), Unknown (1),    Service Catalog job openings in other states Jobs List ServiceNow Analyst - 64609 Create date: 01-Jul-2020 Note : PREFER LOCAL CANDIDATES TO TAMPA FL FIRST. THEN WILL REVIEW NON-LOCAL CANDIDATES WILLING TO RELOCATE. Candidate must be our W2 Employee. Candidate must be local : Yes We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : *ServiceNow Analyst/Admin opening in Tampa, FL 3358.... (This job is for - CMDB Jobs in FL Tampa Analyst - (in Tampa, FL)) ServiceNow Developer - 57131 Create date: 24-Dec-2019 Note: Please read the job description thoroughly and only submit candidates with the required experience. This REQ is exclusive to Apex. I need to have candidates to the client by midday 12/26. Job Description : ServiceNow Developer It is looking for a Senior ServiceNow Developer to help with a surge of work fo.... (This job is for - ITSMTroubleshoot Jobs in CA PaloAlto Developer - (in Palo Alto, CA)) ITIL SME Consultant - J-10-931-294 Create date: 08-Sep-2014 [NOTE: Must be our own W2] Description: looking for an ITIL SME to provide day to day interface, coordinate and lead workshops, Responsible for Service Definition and Costing for one target service for a 2-3 month project ** REQUIRED: SME level ITIL SME level Service Catalog SME level Service Costing .... (This job is for - job Jobs in OH BEACHWOOD Consultant - (in BEACHWOOD, OH))     (Manager: Service Catalog, Change Management, Problem Management, Incident Management Asset Management Rel in GOLDEN VALLEY, MN)

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