Information Services Customer Relationship Management Program Project Management S   Requirement id 42787 Job title Specialist Job location in Shoreview, MN Skills required TIME MANAGEMENT, Interpersonal Skills, Planning Skills, Information Services Customer Relationsh Open Date 22-Jan-2015 Close Date Job type Contract to Hire Duration 9 Months Compensation DOE Status requirement --- Job interview type Phone Screening Apply    Email Recruiter: coolsoft Job Description Specialist: TIME MANAGEMENT, Interpersonal Skills, Planning Skills, Information Services Customer Relationsh ** Only W2 Employee - No Subcontracting ** Can submit only Green Card and Citizens ** Can submit at higher rate *** Over Time is paid at 1.420 times OT - Extra Hours on Weekdays and Saturdays *** Double Time is paid at 2.0 times DT - Hours worked on Sundays Description : Job Scope This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a functional specialist and works independently with guidance as needed. Responsibilities Provide onboarding support to Fiserv client institutions and processors to ensure customer expectations are exceeded. Coordinate directly with customers to understand card program set up requirements and facilitate new card program installations, conversions and maintenance requests without customer impact. Report customer project accomplishments and deliverables to management. Review and approve card program changes and trend opportunities for department development. Manage non-routine, complex processing and change requests. Act as the Project Lead for various initiatives - both internal and external - using Project Management best practices and skills. Proactively identify operational opportunities to increase service quality or efficiency. Build and enhance positive working relationships with key Fiserv client institutions, processors and internal stakeholders. Assess operational opportunities to increase service quality or efficiency. Prepare and maintain detailed project plans, status reports, and issues logs. Represent customer and operational requirements to internal Fiserv organizations. Responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines. Coordinate internal Fiserv resources to ensure delivery on commitments. Qualifications Bachelors/Degree or equivalent experience. Typically requires a minimum of 5-7 years experience in a customer support role in software, financial or information services. Must understand secure and non-secure card personalization requirements per industry standards. Excellent time management, organization, and planning skills are essential. Able to set priorities, influence others, and manage customer expectations. Demonstrated success in customer relationship management. Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines. Excellent verbal, written, presentation and interpersonal skills are required. Strong project management skills required.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 42787 while calling.   Other jobs in MN: Coon Rapids (2), Duluth (6), Eagan (1), Edina (3), Little Falls (1), Maplewood (4), Mineapolis (1), Minneapolis (69), Minnesota (1), North Saint Paul (1), Plymouth (1), Roseville (2), Saint Cloud (3), Saint Paul (41), St Cloud (1), St Paul (5), Unknown (1),    TIME MANAGEMENT job openings in other states Jobs List GA TECH Sr. IT Program Manager (755210) Create date: 07-Jan-2025 No of Submissions : 2 Start date : 02/17/2025 End Date : 06/30/2025 Submission deadline : 01/13/2025 Client Info : Georgia Tech - OIT Note: * Agency Interview Type : Web Cam Interview Only * Remote Description : Job Summary: Directs multip.... (This job is for - job Jobs in GA Atlanta Manager - (in Atlanta, GA)) DBHDS - Project Manager 4 - Data Governance Project (745238) Create date: 10-Sep-2024 No of Submissions : 2 start date :10/01/2024 End date :06/30/2025 submission deadline : 9/13/2024 client info : DBHDS Note: * Agency Interview Type: Both Web Cam and In Person Interview * 2 days ON SITE each week - REQUIRED * Parking NOT provided for contractor.... (This job is for - job Jobs in VA Richmond Manager - (in Richmond, VA)) Call Center - IT Help Desk - 62650 Create date: 26-Apr-2024 No of Submissions : 1 Start date : 05/20/2024 End date : 11/20/2024 Submission deadline : 05/06/2024 Client info : Jefferson County Note : * Position Location : On Site Description : Full-time professional work e.... (This job is for - job Jobs in CO Golden Consultant - (in Golden, CO)) Administrative Services Assistant - 62554 Create date: 11-Apr-2024 start date : 04/01/2024 End date :06/30/2024 submission deadline :05/31/2024 client info : TN DOH Note: * Position Location: On Site Description : Administrative Services Assistant - Invoicing For t.... (This job is for - job Jobs in TN Nashville Administrator - (in Nashville, TN)) Project Manager II - 128547 Create date: 22-Mar-2024 Start date : 04/29/2024 End Date : 06/30/2024 Submission deadline : 3/29/2024 4:00PM CST. Client Info : Note : * Interview Process: Microsoft Team with video and audio; 1 interview; 30 minutes * Duration: 6/30/2024 with possible extension * Onsite or Remote? Candidate.... (This job is for - Waterfall Jobs in WI Madison Manager - (in Madison, WI))    TIME MANAGEMENT job openings in MN Jobs List FISVJP00010696 - Applications Specialist Create date: 15-Oct-2014 ** Only W2 Employee - No Subcontracting ** Can submit only Green Card and Citizens ** Can submit at higher rate *** Over Time is paid at 1.420 times OT - Extra Hours on Weekdays and Saturdays *** Double Time is paid at 2.0 times DT - Hours worked on Sundays Description: MS Office Jobs in MN Shoreviewv Specialist - (in Shoreviewv, MN)) (Specialist: TIME MANAGEMENT, Interpersonal Skills, Planning Skills, Information Services Customer Relationsh in Shoreview, MN)

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