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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Leadership Skills Manager
(Jobs in Jackson, MS)
 
Requirement id 153570
Job title Manager
Job location in Jackson, MS
Skills required Analytical And Problem Solving Skills, Customer Service, Communication Skills, Leadership Skills
Open Date 27-May-2025
Close Date
Job type Contract
Duration 60 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Manager: Analytical And Problem Solving Skills, Customer Service, Communication Skills, Leadership Skills

Start date : 7/1/2025

End Date : 6/30/2030

Submission deadline : 6/3/2025 3:00:00 PM

Client Info : Medicaid

Note:

* 100% Onsite, do not submit remote candidates.

Description :

The Operations Manager works to ensure both efficiency and quality across every aspect of the organization by
reducing or eliminating barriers to operational success while maximizing processes and procedures to streamline
workflows and meet customer expectations. They analyze and improve operational processes by identifying areas for
enhancement and implementing strategies to increase productivity and efficiency. Operations Manager skills include
managing project timelines and budgets, scheduling and planning tasks, setting goals, enhancing processes and
procedures, controlling quality management, and effectively communicating with various project teams and senior
management. The following is a high level overview of job responsibilities:
• Oversees operational systems, processes, and infrastructure to ensure continuous improvement
• Participates in long-term planning, project status reporting, and change control processes
• Manage data collection for reporting metrics to achieve productivity targets, eliminate errors, and deliver
excellent customer service
• Manages objective testing and data validation prior to reporting findings and recommendations to key
stakeholders
• Troubleshoot and remove blockers, improve policies, eliminate workflow bottlenecks, and boost productivity
• Monitors and reports weekly, monthly, quarterly, and annual metrics
• Measure progress on critical goals and KPIs to help teams course-correct, as needed
• Identifies trends and assess opportunities to improve processes and implement strategies
• Lead, motivate, and support a team within a time-sensitive and demanding environment, including career
development plans for direct reports and problem resolution
• Works closely with management team to ensure all operational, administrative, and compliance functions are
being properly executed
• Establishes and maintains credible, professional relationships with clients, internal teams, and external
vendors
2
4. Scoring Method
Criteria Score Percentage Must equal 100%
Cost Score 35%
Resume Score 15%
Interview Score 50%
• Stays up to date on industry regulations, trends, and technology
• Conduct budget reviews and report cost plans to upper management
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 153570 while calling.
 
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(Manager: Analytical And Problem Solving Skills, Customer Service, Communication Skills, Leadership Skills in Jackson, MS)
     
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