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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
MS Office Chrome Experience MS Outlook VM Consultant
(Jobs in Charlotte, NC)
 
Requirement id 154563
Job title Consultant
Job location in Charlotte, NC
Skills required IT Support, Operating Systems, Windows 10, MS Office Chrome Experience MS Outlook V
Open Date 05-Aug-2025
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: IT Support, Operating Systems, Windows 10, MS Office Chrome Experience MS Outlook V

Start date : 08/04/2025

End Date : 03/03/2026

Submission deadline : 08/11/2025

Client Info : Mecklenburg County - Information Technology Services

Note:

* Agency Interview Type : In Person Only

* Onsite

* This is an onsite position based in Charlotte, NC.

Description :

Position Summary:

Provide technical support assistance in a service desk environment and serve as the primary point of contact for technical support services. This position, under general supervision, answers questions and resolves simple to complex technology related issues, responds to customer incidents, requests, and inquiries, performs ticket resolutions and escalate tickets as needed, routinely requires communicating and coordinating with end-users and other ITS teams to resolve issues and troubleshoots via telephone or remote technology. IT Support Technician II is the second level of a three-part series


Essential Functions:

· The County Administrator role manages county user PATH NC accounts (e.g., adding sub-roles, setting up Power BI roles, adding/updating PATH NC security roles, and adding/updating the users assigned supervisor).

· The County Administrator role creates and maintains the list of community services (Directory of Services), addresses and telephone numbers for the District Attorney offices, school names and addresses, and Zones.

· Develop/Maintain documentation for proper maintenance of Knowledge Articles within the Knowledge Management Database (KMDB) using Service Now.

Knowledge of:

· Overall computer operations procedures, operating systems and platforms required (Windows 10)

· Software such as: MSOffice,O365; I.E., Chrome, MS Outlook, Service Desk Technology, Adobe Writer; OneDrive; Skype for Business; VM; etc.

· Current techniques and capabilities of personal computers, local area networks and wide area networks

· Hardware such as: Motherboards, CPUs, Chipsets, Memory, printers, Peripherals, etc.

· Customer Systems such as: Desktops, Laptops, Tablets, Thin & Zero Clients

· Tools and technology within an ITIL and ITSM environment.

Skills

· Performing continual research to enhance technical knowledge

· Performing Critical Thinking (Complex Troubleshooting)

· Maintaining adaptability when performing in new situations

· Maintaining adaptability when performing in Emergency situations & under stress

· Communication & attention to detail

· Customer service



Abilities

· Contributing to Team Success: Actively participates as a member of a team to move the team toward the completion of goals

· Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided

· Collaboration: Works effectively and cooperatively with others; establishes and maintains good working relationships

· Customer Focus: Ensures that the customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers and own organizations needs

· Technical/Professional Knowledge and Skills: Has achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise

· Planning and Organizing: Establishes courses of action for self and others to ensure that work is completed efficiently

· Managing Conflict: Deals effec
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 154563 while calling.
 
Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),
IT Support job openings in Charlotte, NC
Jobs List

NC - Meck County - Service Support Analyst- Junior (773655)
Create date: 29-Jul-2025
Start Date :08/04/2025
End Date :09/30/2025

Submission Deadline :07/31/2025

Client Info: Mecklenburg County - Information Technology Services - Technical Services

Note :

* Agency Interview Type : Either Webcam Interview or In Person

* Hybrid

Description : job Jobs in NC Charlotte Analyst - (in Charlotte, NC))

NC - Meck County - Service Support Analyst- Junior (718075)
Create date: 04-Oct-2023
Hybrid

start date :10/31/2023

End date :04/30/2024

submission deadline :10/09/2023

client info :Mecklenburg County - Information Technology Services - Technical Services

Description :

The IT Service Desk Agent I will provide front line.... (This job is for - job Jobs in NC Charlotte Analyst - (in Charlotte, NC))
 
 IT Support job openings in other states
Jobs List

Help Desk II - 144950
Create date: 30-Jul-2025
Start Date :8/18/2025
End Date :06/30/2026

Submission Deadline :8/6/2025 at 4:00 PM CST.

Client Info : DWD

Note:

* Interview Process: Teams with camera on. PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an intervi.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk I - 144160
Create date: 01-Jul-2025
Start date : 07/28/2025

End Date : 06/30/2026

Submission deadline : 7/8/2025 4:00:00 PM

Client Info : DOA

Note:

* PLEASE NOTE THIS IS A 3RD SHIFT POSITION FULLY ON SITE IN MADISON WI.

* Looking to move as quick as possible. Please be sure candidates are ready to interview next.... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk II - 143434
Create date: 05-Jun-2025
Start Date :7/7/2025
End Date :06/30/2026

Submission Deadline :6/12/2025 at 4:00 PM CST.

Client Info : DWD

Note:

* Interview Process: Teams with camera on. PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

GDOT GIS IT Support Specialist (732059)
Create date: 01-Apr-2024
Remote

start date :04/29/2024

End date :06/30/2024

submission deadline :04/12/2024

client info :GDOT - IT App

Description :

The Georgia Dept. of Transportation (GDOT) desires an Esri ArcGIS end user support specialist to analyze, troub.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA))

VDH Technical Support Analyst 3 (715595)
Create date: 28-Jul-2023
Hybrid

Start date :08/14/2023

End Date :06/30/2024

Submission deadline :8/2/2023

Client Info :VDH

Description :
------------------------------------------------------
**local Richmond, VA candidates needed due to onsite requirement - at least 3 days/wk onsite
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 IT Support job openings in NC
Jobs List

NC - COR - Support Analyst (767160)
Create date: 09-Jul-2025
Start date : 07/28/2025

End Date : 10/28/2025

Submission deadline : 07/15/2025

Client Info : CoR-IT

Note:

* Agency Interview Type : Webcam Interview Only

* Onsite

Description :

Position: Enterprise IT Operations Specialist (Technology Specialist)

Res.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC))

NCDHHS EHR Helpdesk Manager (763716)
Create date: 16-May-2025
Start date : 05/31/2025

End Date : 05/30/2026

Submission deadline : 05/22/2025

Client Info : NCDHHS-AM

Note:

* Agency Interview Type : Webcam Interview Only

* Hybrid

Description :

The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdes.... (This job is for - Management Jobs in NC Raleigh Manager - (in Raleigh, NC))

DHB Service Support Analyst- Mid Level (755568)
Create date: 24-Jan-2025
No of Submissions : 1

Start date : 02/17/2025

End Date : 02/16/2026

Submission deadline : 01/31/2025

Client Info : NCDHHS-HB

Note:

* Agency Interview Type : Webcam Interview Only

* Onsite

Description :

Contractor– DHB IT - User Support Technician job Jobs in NC Raleigh Analyst - (in Raleigh, NC))

Service Support Analyst- Mid Level (735095)
Create date: 29-Apr-2024
Onsite

No of Submissions : 1

start date :05/27/2024

End date :05/27/2024

submission deadline : 05/03/2024

client info : NCDHHS-PH

Description :

Position Overview:

This position will assist the NC Medicaid Infrastruc.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC))

NCDHHS Business Systems Analyst (730974)
Create date: 15-Mar-2024
Remote

start date :03/26/2024

End date :03/26/2025

submission deadline :03/21/2024

client info :NCDHHS-PH

Description :

This position will assist the NC Medicaid Infrastructure Team Manager in organizing,servicing and deploying compute.... (This job is for - Troubleshoot Jobs in NC Raleigh Analyst - (in Raleigh, NC))
(Consultant: IT Support, Operating Systems, Windows 10, MS Office Chrome Experience MS Outlook V in Charlotte, NC)
     
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