Implementation Program Management Test Environment Troubleshooting Browser Based A   Requirement id 70811 Job title Analyst Job location in Durham, NC Skills required Application Support, Technical Team Lead, Customer Service, Implementation Program Management Test E Open Date 19-Jun-2018 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Application Support, Technical Team Lead, Customer Service, Implementation Program Management Test E Start Date :05/01/2018 End Date :04/30/2019 Submission Deadline :06/22/2018 Client Info :NCFAST Description : It requires the services of fourteen (14) Application/Production Support Help Desk analysts to assist with production support analysis and resolution of NC FAST Child Welfare user issues. This is an Application/Production Support position where selected candidates will support the application by assisting outside customers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring incoming child welfare issues by diagnosing the root cause and resolving isolated issues or, if required, escalating user issues to development staff. This position requires substantial knowledge of child welfare policy and practice and works closely with business and technical teams as well as the child welfare section of the Division of Social Services to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be mitigated by engaging appropriate business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 70811 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Application Support job openings in Durham, NC Jobs List Help Desk Analyst Sr- App Support -449242 Create date: 11-Jul-2016 Description: The client requires the services of five (5) senior level Application/Production Support Help Desk analysts, a Tier II & III to assist with production support analysis and resolution of escalated Help Desk tickets. Required Skills: * Experience and knowledge of browser-based applications. *.... (This job is for - Help Desk Jobs in NC Durham Analyst - (in Durham, NC))    Application Support job openings in other states Jobs List Application Developer - DSSAppDev1 Create date: 14-Oct-2024 No of Submissions: 1 Start date : 11/1/2024 End date : 06/30/2025 Submission deadline : 10/25/2024 Note: * Position Location: Hybrid * Local candidates only (US Citizens, GC Holders, H1-B only) Description: Microsoft .NET Certification: Candidates must possess .... (This job is for - job Jobs in CT Hartford Developer - (in Hartford, CT)) SpearMC - CTS-24-005 Create date: 18-Mar-2024 Start date : 4/22/2024 Submission deadline : 03/22/2024 04:00 PM CT Client Info : University System Description : ------------------------------------------------------ Vendors interested in submitting a response to this notice must provide the following information for consideration: • Company .... (This job is for - job Jobs in ND GrandForks Consultant - (in Grand Forks, ND)) Application Support Specialist - 434 Create date: 11-Jan-2024 Start date : 01/29/2024 Submission deadline : 01/19/2024 Description : Respond to and resolve technological issues for court staff (including judges and judicial staff). Ability to learn the MiFILE application, and other Court specific line of business technologies, wit.... (This job is for - Jobs in MI Pontiac Specialist - (in Pontiac, MI)) BUSINESS ANALYST- CONSULTANT-10586-1 Create date: 08-Nov-2022 Start date :11/22/2022 Submission deadline :11/14/2022 Client Info :Health & Environmental Control Department (DHEC) Note : Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will conduct one initial round of in person, video, or pho.... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) Business Analyst - 379 Create date: 21-Jan-2022 Start Date :02/28/2022 Submission Deadline :02/4/2022 Description : It is seeking an experienced Business Analyst to join the Application Services team. We are seeking a hands-on, self-starter and team player possessing both technical and interpersonal skills; the ability to productively work remote.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI))    Application Support job openings in NC Jobs List 370-CJISConsultant2 CJIS Consultant -SPO Create date: 24-Jun-2019 Note: Email or Paper Submission Submission Deadline: 7/11/2019 2:00 PM EST Start Date: 7/22/2019 End Date: 7/21/2020 Client: Buncombe County Description: SCOPE OF WORK/EXPECTATIONS Buncombe County and the City of Asheville anticipate the CJIS Consultant would provide the following service.... (This job is for - job Jobs in NC Asheville Consultant - (in Asheville, NC)) Systems Support Analyst - 30671 Create date: 04-Jan-2018 Client Info : Wells Fargo Note: Candidate must be our W2 Employee Candidates RTR form should be only on the name of APEX Systems We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : Apex Systems, the nations 2nd largest Information Technology Sta.... (This job is for - job Jobs in NC Charlotte Analyst - (in Charlotte, NC)) System Support Analyst / Apps Engineer Create date: 29-May-2014 [NOTE : START DATE : 06-14-2014] [NOTE : SUBMISSION DEADLINE : 06-03-2014] [NOTE: Must be our own w2] [Client Info: Wells Fargo] Description: Level 2 Support (System Support Analyst/Apps Engineer) Basic Unix skills- comfortable working inside Unix applications. i.e.- if there was an .... (This job is for - job Jobs in NC Charlotte Analyst - (in Charlotte, NC)) (Analyst: Application Support, Technical Team Lead, Customer Service, Implementation Program Management Test E in Durham, NC)

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