Windows Server 2016 IE Chrome Experience Apple And Andriod Applications Android Mo   Requirement id 117008 Job title Analyst Job location in Durham, NC Skills required Service Desk, Software Solutions, Windows 10, Windows Server 2016 IE Chrome Experience Open Date 27-May-2021 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Service Desk, Software Solutions, Windows 10, Windows Server 2016 IE Chrome Experience Description: Conducts various types of research and analysis to support the business operations to an internal business segment, division, group or line of business. Assists management to resolve business issues in an effective and productive manner. Designs, documents and re-engineers business processes and publishes business metrics results. Note: Please check this job carefully to ensure it is the appropriate match. Assign employees who provide business systems analysis for internal or client-facing projects to the Business Systems Analyst job family. Assign employees who conduct software quality assurance/testing to the Software Quality Analyst job family. Assign employees who provide product support to the Product Support Representative job family. This job family should be used for employees who support general management for an FIS business segment, division, group or line of business The primary functionality of this role is to be the customer advocate during the SDLC solution process. The success of this individual at its core is about their soft skills focusing on drive, determination, organization and communication. This person will work as the relationship liaison between the customers and the technical teams that support our omni-channel client interfacing financial solutions. This person will be responsible for managing all the technical solutions that enable this process. EXPERIENCE: 5+ years hands-on experience developing (implementing) and/or managing a help or service desk. OR 5+ years hands-on experience implementing software solutions. 2+ years hands-on experience using Windows 10 and Windows Server 2016. 2+ years hands-on experience using IE, Chrome, Safari, Firefox and Edge web browsers. 2+ years hands-on experience using Apple and Android mobile devices. 2+ years hands-on experience using T-SQL active script language. 5+ years hands-on experience using Office365 Professional Plus (Word, Excel, OneNote, Visio, PowerPoint and Outlook). PLUS: Banking Knowledge. This role will work with the following technical solutions daily: Atlassian suite of JIRA, SLACK, Confluence and OpsGenie applications. Office365 Professional Plus ZenDesk and ZenTalk ShoreTel/MiTel VoIP Experience Preferred (PLUS): Banking (Business Operations or IT Operations) background. CAPM or PMP certification. ITIL ITSM experience.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117008 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),    Service Desk job openings in other states Jobs List Service Desk Analyst - 454 Create date: 24-Jan-2025 No of Submissions: 2 Start Date : 2/10/2025 End Date : 1+ Year from start date Submission Deadline : 2/7/2025 Client Info : OAKLAND COUNTY Department of Information Technology Description: Service Desk Analyst. Assists user community with the documentation and resoluti.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI)) FCCS - Service Desk 1/ SD1 (755252) Create date: 10-Jan-2025 No of Submissions : 2 Start date : 01/27/2025 End Date : 06/30/2025 Submission deadline : 01/14/2025 Client Info : FCCS Note: * Service Desk 1 (SD1) * Active CompTIA A+ certification, relevant industry experience and local to Columbus, OH is required. Descripti.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk Analyst - 438 Create date: 18-Mar-2024 Start date : 05/06/2024 Submission deadline : 04/12/2024 Note : * Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours Description : This Level 2 role requir.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI)) Desktop Support III - 119885 -SP Create date: 11-Jul-2023 Start date : 08/07/2023 End Date : 06/30/2024 Submission deadline :7/13/2023 at 4:00PM CST. Client Info :DOT Note : * Interview Process: Video conference on Teams * Duration: 6/30/2024 likely to be renewed for another 12 months * Remote or Onsite? Candidates local to WI or willing to.... (This job is for - job Jobs in WI Madison Engineer - (in Madison, WI)) Systems Administrator II - 118705 - SP Create date: 08-Jun-2023 start date : 07/01/2023 End date : 06/30/2024 submission deadline : 6/12/2023 4:00PM CST. client info : DOJ Note : * Interview Process: MS Teams with camera 1- 2 Rounds * Duration: 6/30/24 with option to renew * Onsite or Remote? WI residency required. Hybrid position .... (This job is for - Accounting Jobs in WI Madison Administrator - (in Madison, WI))    Service Desk job openings in NC Jobs List NCDIT - Service Support Analyst- Senior (692872) Create date: 03-Oct-2022 Start date :09/15/2022 End Date :06/30/2023 Submission deadline :09/30/2022 Client Info :NCDIT Description : **This is a remote position. The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests. Service Desk Technician IIs p.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) NCDIT - Service Support Analyst- Senior (675252) Create date: 04-Feb-2022 Start Date :01/31/2022 End Date :06/30/2022 Submission Deadline :02/7/2022 Client Info : NCDIT Note : * Agency Interview Type: Webcam Interview Only Description : *****The candidate will be allowed to work remotely until all staff return to site. A.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) NCDES - Service Support Analyst- Mid Level (668203) Create date: 22-Nov-2021 Start Date :11/23/2021 End Date :11/22/2022 Submison Deadline :11/30/2021 Client Info: NCDES Note : * Agency Interview Type:Either Webcam Interview or In Person Description : ** These positions will be onsite for the duration of the engagement. Email Jobs in NC Raleigh Analyst - (in Raleigh, NC)) MES Integration Project Mgr (663773) Create date: 30-Sep-2021 Start Date :10/04/2021 End Date :10/03/2022 Submission Deadline :10/06/2021 Client Info : NCDHHS-PMO Note : * Agency Interview Type: Either Webcam Interview or In Person Description : The Integration Project Manager (IPM) will be responsible for ensuring .... (This job is for - Medicaid Jobs in NC Raleigh Manager - (in Raleigh, NC)) NCDIT - Service Support Analyst- Mid Level - 617104 Create date: 17-Jan-2020 Start Date : 1/27/2020 End Date : 01/26/2021 Submission Deadline : 1/22/2020 Client Info : NCDIT Description : Primary Purpose of the Organizational Unit: DIT is responsible for providing IT support to governmental and educational entities in the state and citizens,.... (This job is for - Troubleshooting Jobs in NC Raleigh Consultant - (in Raleigh, NC)) (Analyst: Service Desk, Software Solutions, Windows 10, Windows Server 2016 IE Chrome Experience in Durham, NC)

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