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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Documenting Process Flows UNIX Mainframe SQL Programming Shell Script Problem Solv
 
Requirement id 155051
Job title Consultant
Job location in Durham, NC
Skills required Support Specialist, Batch Operations Lead, Monitoring And Diagnostic Tools, Documenting Process Flows UNIX Mainframe
Open Date 09-Sep-2025
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Support Specialist, Batch Operations Lead, Monitoring And Diagnostic Tools, Documenting Process Flows UNIX Mainframe

Start Date :09/15/2025
End Date :07/02/2026

Submission Deadline :09/15/2025

Client Info: NCDHHS-NCFAST

Note :

* Agency Interview Type : Both Phone and In Person

* Hybrid

Description :

TheNC Department of Health and Human Services requires the services of a Batch Operations Technician to support the day-to-day batch operation tasks and deliverables related to enterprise batch processing within the NC FAST systems batch architecture. This position requires working outside of standard business hours to support overnight batch operations.

The candidates must be available to rotate between three shifts (5 PM to 1 AM, 10 PM to 6 AM and 1 AM to 9 AM)

Responsibilities include:

Providing production operations support by executing and monitoring batch process
Verifying batch results and supporting nightly production environments across multiple servers.
Performing first level analysis of all data interface processing exceptions, logs
Escalating unresolved issues and problems according to defined on-call support procedures.
Thetechnician will resolve errors and escalate issues, when necessary, by workingwith functional teams to ensure timely analysis and resolution, in alignmentwith application service level objectives.

Additionalduties include:

Supporting the batch monitoring team by analyzing production workflows and recommending improvements to job schedule performance
Providing rapid support during outages and assisting in workload automation forecasting
Collaborating with the technology design team to ensure backup and recovery systems meet business continuity SLA requirements
Working with application support teams and business stakeholders to define acceptable service levels and develop incident management procedures
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155051 while calling.
 
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(Consultant: Support Specialist, Batch Operations Lead, Monitoring And Diagnostic Tools, Documenting Process Flows UNIX Mainframe in Durham, NC)
     
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