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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
TroubleshootResolve Hardware And Software Issues Mac OS X Windows 2008 R2 Consulta
 
Requirement id 11448
Job title Consultant
Job location in Raleigh, NC
Skills required ms exchange, Active Directory, Troubleshoot Applications, TroubleshootResolve Hardware And Softwar
Open Date 30-Oct-2012
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: ms exchange, Active Directory, Troubleshoot Applications, TroubleshootResolve Hardware And Softwar

Description:

* Client is seeking to fill a short term (approx 12 month) contractor position to provide Desktop Support (Windows/Linux/MAC) for the migration of directory services to state agencies and also technical support of migrating client desktop computing equipment to an Enterprise Active Directory solution.

Responsibilities:

* Adding desktop computing devices to a Microsoft Domain Environment from either Novell or Active Directory
* Creating, copying, and migrating user related desktop profiles on Microsoft Client Machines
* Understand manually mapped network drives, shortcut links, and basic desktop functionality
* Troubleshoot desktop related issues;
* Respond to end user support issues in a timely and professional manner
* Diagnose and resolve requests utilizing remote assistance
* Remote and desk-side installation of various software packages, engineering tools, and patches
* Provide support of Windows, MAC and Linux platforms
* Provide desk side support of desktops, laptops, Personal Data Assistant Devices, peripherals, printers
* Documents all end user interactions
* Recover data from hard disk drives and /or perform data migrations
* Knowledge of home router and switch equipment and configurations
* Troubleshoot network printer issues
* Provide regular status reporting

Required Skills:

* Troubleshoot and configure application specific settings related to user profile preferences
* Trouble shoot and resolve hardware/peripheral/software problems
* Trouble shoot client side MS Exchange and Active Directory problems
* Troubleshoot network port/wireless connectivity issues
* Follow through, and document issues and resolutions
* Follow procedures and protocols as outlined by Senior Management
* Follow through, and document issues and resolutions.
* Working knowledge of MAC O/S X
* Experience migrating workstation clients with domain, local (workgroup), and/or roaming user profiles from a Novell Workgroup environment, or legacy Active Directory domain, to a Windows Server 2008 R2 Enterprise Active Directory forest.
* Exceptional customer service and communication skills
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 11448 while calling.
 
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(Consultant: ms exchange, Active Directory, Troubleshoot Applications, TroubleshootResolve Hardware And Softwar in Raleigh, NC)
     
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