FedRamp Service Now Administrator HR Management Technical Documentation Java Scrip   Requirement id 105739 Job title Developer Job location in Raleigh, NC Skills required Continuous Deployment Principals, Written And Verbal Communication Skills, Interpret Data, FedRamp Service Now Administrator HR Man Open Date 14-Apr-2020 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Developer: Continuous Deployment Principals, Written And Verbal Communication Skills, Interpret Data, FedRamp Service Now Administrator HR Man start date:4/24/2020 End date:04/23/2021 submission deadline:04/20/2020 client info : NCDIT Note: * Either Webcam Interview or In Person Interview. Description: Service Now Administrator/Developer position is housed. This role provides support for the states use of its HRSD system (Service Now) use of best practices supporting users needs while working with a team of Service Now developers. This position will work in a matrix reporting environment and be required to manage multiple work streams, possibly supporting several initiatives simultaneously. This role reports to the Service Now platform owner. Duties and Responsibilities: • Administer the ServiceNow platform across the HRSD Onboarding and Transitions module • Perform any necessary enhancements, upgrades, or maintenance on the platform • Adhere to the best practices and standards on the Service Now platform as defined by agency process and FedRamp compliance • Handle all enhancement requests and develop on HR module used on the platform • Work with developers on the next stage processes for the platform • Be able to gather business requirements, analyze, and translate into technical documentation and development • Monitor application performance and analyze code • Adhere to advancements and changes on the Service Now platform and lever them to provide business solutions • Establishing user journeys and creating the user stories to support the design and configuration of the On boarding and Transitions • Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions • Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the HRSD build into production • Proactively researching and suggesting enhancements to existing engagements • Supporting and delivering training initiatives for end users • Develop and implement fixes for bugs and issues found in ServiceNow production for HR service delivery. •Perform system/workflow enhancements and script changes in Service Now to enable changing/evolving business practices. • Execute data mapping and bulk data imports/updates when necessary Minimum Qualifications: • Bachelors degree in Computer Science, Information Systems or a related field • 5 years of experience in HR technology, specifically supporting the processes and administration of Service Now • Experience designing and deploying web-based end user self-service portals • Knowledge of and experience with web technologies, including JavaScript, HTML, XML and Web Services • Experience with Service Now forms, fields, views, lists, UI policy and actions, and client and server scripts • Experience integrating Service Now with other tools; monitoring, alerting and federated sources of CI data Preferred Qualifications: • Experience working in the governmental sector (local, state, or federal) • Experience successfully implementing the Service Now HRSD platform and processes leveraging the HRSD framework (especially On boarding and Transitions) • Experience performing continuous improvement initiatives for processes and services • Strong knowledge and familiarity with HR processes • Excellent verbal and written communication skills; ability to communicate clean, organized and thorough information and data appropriate for intended audience • Ability to develop insightful, beneficial and actionable analyses with detailed explanations regarding drivers of those results; produce unamb   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 105739 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),         (Developer: Continuous Deployment Principals, Written And Verbal Communication Skills, Interpret Data, FedRamp Service Now Administrator HR Man in Raleigh, NC)

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