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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Stakeholders & Business SMEs MS Office MS Powerpoint MS Visio SOA Centric Architec
 
Requirement id 48106
Job title Expert
Job location in Raleigh, NC
Skills required Subject Matter Expert, Business Processes And Workflows, MS Dynamics CRM, Stakeholders & Business SMEs MS Office M
Open Date 19-Aug-2015
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Expert: Subject Matter Expert, Business Processes And Workflows, MS Dynamics CRM, Stakeholders & Business SMEs MS Office M

Description:

The CRM(Customer Relationship Management) specialist will work with a team of SMEs to help create and author plans, policies, procedures, and governance for SOA within the CRM discipline and recommend improvements using SOA methodologies.
The CRM specialist will work closely with the discipline architects to create (write) governance artifacts for CRM. They will create rollout plans for new tools, technologies and frameworks within CRM. They will create deployment plans. They will operationalize change management for the tools and technologies within the CRM discipline. They will create training and procedures to engage IT administrators to administer and/or configure the tools and technologies within CRM. They will participate in process flow analysis and SOA centric process redesign along with other SOA Discipline Leads, the Governance Specialist, the Technical Writer and Project Manager.


Required Skills:

* Experience rolling out new tools, technologies, or technical concept across the enterprise & in demonstrating their technical capabilities and value
* Demonstrated experience in creating & executing rollout & deployment plans
* Strong analytical skills with a demonstrated ability to extensively analyze customer relationship implications of business processes and workflows
* Demonstrated experience in coordinating change management with relation to deployment and rollout
* Demonstrated experience working with MS Dynamics CRM Platform
* Ability to work under the direction of managers & with architects to help evolve new tools & technologies throughout an organization
* Experience working with stakeholders & business SMEs to ensure their applications get deployed in a timely manner & run smoothly in production
* High level of competence with MS Office and MS Visio & MS Power Point
* High level of communication skills and ~ able to produce documentation to a high standard
* Experience transitioning stove-pipe legacy systems to a SOA Centric Architecture
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 48106 while calling.
 
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(Expert: Subject Matter Expert, Business Processes And Workflows, MS Dynamics CRM, Stakeholders & Business SMEs MS Office M in Raleigh, NC)
     
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