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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Best Practices MS PROJECT MS Office Adobe Relationship Management Written And Oral
 
Requirement id 105077
Job title Specialist
Job location in Raleigh, NC
Skills required Enterprise IT System, System Integration, Quality Test Experience, Best Practices MS PROJECT MS Office Adob
Open Date 23-Mar-2020
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Specialist: Enterprise IT System, System Integration, Quality Test Experience, Best Practices MS PROJECT MS Office Adob

Start Date : 04/13/2020
End Date : 04/12/2021
Submission Deadline : 03/27/2020

Client Info : NCDHHS-ITSM

Note:
* Interview Type : Either Webcam Interview or In Person

Description :

The IT Quality Specialist (IT-QAS) will be responsible for ensuring that the impact of new or upgraded IT systems are effectively implemented to support the delivery of desired business and technology outcomes. The role will work with the business and technology change management, process improvement, vendor management, and application support teams for the governance model to achieve required outcomes.

The ITQAS plays a pivotal role in supporting stakeholders by providing guidance and expertise in the validation of business and technology specifications required to achieve a high quality of Vendor services provided within the MES program framework. Additionally, the Specialist also has responsibility for supporting DHHS internal business units with sourcing and vendor selection, contract drafting and pricing negotiations, risk mitigation, vendor on boarding, and on-going vendor quality monitoring responsibilities. The Specialist will lead multiple projects within different internal departments. In this role, you will be working with a variety of Information Technology Vendors.

The resource will support the MITA 3.0 State Self-Assessment (SS-A) and performing mapping of the States Replacement MES requirements and business processes (which were developed as part of System Design) to the Centers for Medicaid and Medicare Services (CMS) MITA Business Processes and Business Capabilities Matrices to determine the MITA 3.0 maturity level of the Replacement MMIS (As-Is Assessment.) The ITQAS will also assist in the preparation of the States MITA 3.0 SS-A Report. Additionally the resource may assist in determining the States future goals for MITA (technology framework and business processes) by leading meetings with internal stakeholders and vendors to map the States Replacement MMIS processes to the "To-Be" MITA 3.0 maturity levels. A major component of this role will be the support of the CMS Information Technology Systems certification exercise which is heavily reliant on MITA compliance for the technical architecture for deployed IT systems.

This resource may interface with Division Leadership and DHHS Subject Matter Experts (SME) as required to complete the work. This role is focused on managing and monitoring integration efforts and compliance. Participation in drafting procurement documentation (RFI and IFB, RFP, and RFQ) is key aspect. Interface with business stakeholders will occur daily.

QA Validation Support
o Creating, updating and maintaining quality reporting and communicate performance trends to program management.
o Identifying trends and overseeing projects to lead continuous improvement and problem-solving efforts to improve quality
o Aggregating and analyzing quality data and recommending methods for improving product and service quality, design and/or business processes.
o Monitoring, identifying, and analyzing performance metrics in order to provide constructive feedback, maintain high-service levels, and increase production system efficiency.
o Coordinating with NC Medicaid PMO and NC Medicaid O&M to ensure all program review findings are identified, tracked. Ensuring a mitigation plan is in place with defined dates for resolution.
o Reviewing product history and lessons learned from design validation sources, current production quality, and warranty data to identify and drive preventive measures to ensure optimal quality of each project as it is implemented.
o Acting as liaison to federal program reviewers and State and DHHS Project Monitoring Oversight teams.
o Following up with management on all exceptions and corrective actions pertaining to quality
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 105077 while calling.
 
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Note :

* Agency Interview Type: Webcam Interview Only

Description :

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* Agency Interview Type:Either Webcam Interview or In Person

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Note :

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(Specialist: Enterprise IT System, System Integration, Quality Test Experience, Best Practices MS PROJECT MS Office Adob in Raleigh, NC)
     
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