Documentation Problem Solving Skills Specialist (Jobs in Raleigh, NC)   Requirement id 152948 Job title Specialist Job location in Raleigh, NC Skills required Account Management, Hands-On Development, Technical Assistance, Documentation Problem Solving Skills Open Date 15-Apr-2025 Close Date Job type Contract Duration 14 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Specialist: Account Management, Hands-On Development, Technical Assistance, Documentation Problem Solving Skills Start date : 04/21/2025 End Date : 06/12/2026 Submission deadline : 04/22/2025 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Remote Description : ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day at own expense. The NC DIT-Transportation is seeking a Technical Specialist resource for a 12-month engagement to work with the Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in account management. Demonstrates expertise in conveying technical and functional concepts for data protection. Accounts and Access Management uses technical expertise in the Operations and Security of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem user requests to appropriately prioritize and evaluate business impact. Candidate performs advanced level professional work in account administration and analyzes information to create and/or modify accounts for new employees and/or existing employees. Functions as a niche technical subject matter expert (SME) in Active Directory with a high technological skill level. Ability to troubleshoot data and application access issues and adjust Active Directory properties as needed. Ability to independently resolve problems through advanced system analysis and troubleshooting procedures. Receives, logs and fully documents requests from the business using ServiceNow. Ability to capture incidents and resolve incidents within ServiceNow and issues identified by the business with the ability to document resolutions providing weekly status reports to Management. Considerable knowledge as demonstrated by an understanding of critical information technology operations and security. Provides the knowledge and skills of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which employees are directly involved. They are responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT policies and standards. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others. This work requires very strong communication skills, an ability to effectively interact with a broad range of end-users and others, as well as an ability to use a variety of resources for providing support. Employees at this level typically provide advanced support for a broad range of technologies, or in-depth support for a more narrowly defined area of technology. Proven experience with a technical specialty across large and complex implementations and systems. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 152948 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Account Management job openings in Raleigh, NC Jobs List NCDOT - Technical Specialist - Junior - Normal (724915) Create date: 17-Nov-2023 Remote Start date :11/27/2023 End date :05/10/2024 Submission deadline :11/27/2023 Client info :NCDOT Description : ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be r.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Technical Specialist - Junior - Normal (712321) Create date: 02-Jun-2023 Remote start date :06/12/2023 End date :05/10/2024 submission deadline : 06/08/2023 client info : NCDOT Description : ------------------------------------------- ***The candidate will be allowed to work remotely until all staff retu.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Technical Specialist - Junior - Normal (711335) Create date: 19-May-2023 Remote Start date :05/29/2023 End Date :08/18/2023 Submission deadline :05/24/2023 Client Info :NCDOT Description : ------------------------------------------------------ ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Technical Specialist - Junior - Normal (707549) Create date: 28-Mar-2023 Remote Start date :04/03/2023 End Date :08/18/2023 Submission deadline :04/03/2023 Client Info :NCDOT Description : ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contra.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Technical Specialist - Junior - Normal (689009) Create date: 29-Jul-2022 Start date :08/15/2022 End Date :04/28/2023 Submission deadline :08/04/2022 Client Info :NCDOT Description : ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at .... (This job is for - Denormalized Jobs in NC Raleigh Specialist - (in Raleigh, NC))    Account Management job openings in other states Jobs List VITA - Security Customer Success Analyst (747921) Create date: 03-Oct-2024 No of Submissions : 2 Start date : 10/01/2024 End Date : 04/30/2025 Submission deadline : 10/9/2024 Client Info : VITA Note: * Agency Interview Type : Web Cam Interview Only * Hybrid Description : *Candidates will be required to attend monthly .... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) GTRI Help Desk Support Specialist (Windows) (746548) Create date: 10-Sep-2024 No of Submissions : 4 Start date : 10/14/2024 End Date : 04/11/2025 Submission deadline : 09/13/2024 Client Info : GTRI-Advanced Concepts Note : * Agency Interview Type : Either Web Cam or In Person * Onsite Description : Provide unit level support i.... (This job is for - Help Desk Jobs in GA Atlanta Specialist - (in Atlanta, GA)) Service Desk Analyst - 438 Create date: 18-Mar-2024 Start date : 05/06/2024 Submission deadline : 04/12/2024 Note : * Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours Description : This Level 2 role requir.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI)) Desktop Support IV - 120130 - SP Create date: 24-Jul-2023 start date : 08/28/2023 End date : 06/30/2024 submission deadline : 7/31 at 4:00PM CST. client info : DPI Note : * Interview Process: Teams interview * Duration: 6/30/24 with probable extensions. * Remote or On-site? Hybrid 60% onsite. Must be a WI resident or willing.... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV -119844-SP Create date: 07-Jul-2023 Start date : 08/14/2023 End Date : 06/30/2024 Submission deadline : 7/14 at 4:00PM CST. Client Info :DPI Note : Interview Process: Teams interview Duration: 6/30/24 Remote or On-site? Hybrid 60% onsite. Must be a WI resident or willing to relocate. Description : --.... (This job is for - Imaging Jobs in WI Madison Engineer - (in Madison, WI))    Account Management job openings in NC Jobs List NC - City Of New Bern- Linux Sys Admin (592397) Create date: 12-Apr-2019 Start Date :04/15/2019 End Date :07/19/2019 Submission Deadline :04/18/2019 Client Info :NC - City of New Bern Description : Day to day support is not required. The contractor will be utilized as requirements materialize throughout the period of performance. It is .... (This job is for - job Jobs in NC NewBern Consultant - (in New Bern, NC)) (Specialist: Account Management, Hands-On Development, Technical Assistance, Documentation Problem Solving Skills in Raleigh, NC)

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