Debugging Troubleshoot Strong Interpersonal Skills Written And Verbal Communicatio   Requirement id 131963 Job title Analyst Job location in Bismark, ND Skills required EHR System, SQL Experience, Testing Skills, Debugging Troubleshoot Strong Interperso Open Date 14-Feb-2022 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: EHR System, SQL Experience, Testing Skills, Debugging Troubleshoot Strong Interperso start date:2/28/2022 End date:08/27/2022 submission deadline:2/22/2022 client info: ITS Description: we are looking to contract with a vendor to provide trained, established, experienced IT Professionals, with current and progressive work experience in the following job roles and roles /responsibilities to assist in meeting the increased demand and workload in Department of Human services application - myAvatar. Current and progressive work experience in the following technology is required: • Monitor end user support tickets received through the state ServiceNow System and or EHR Support Email. • Troubleshoot, document, and respond to IT application related end user requests for assistance within appropriate timeframe to resolve any issues and ensure applications are working properly. • Complete security requests for new users or changes to existing users received through ServiceNow. • Maintain View and User roles within myAvatar. • Ensure accuracy of user accounts. • Provide application and end user support, application maintenance, and vendor liaison activities for primary IT applications used by Field Services. These applications include but not limited to My Avatar, NX, Order Connect, Provider Connect, Harvest Labs, and other interfaced systems, and Workforce (Time and Attendance; Advanced Scheduler). • Research and or escalate more difficult inquiries or system bugs to Vendor and work with staff and or application vendor to resolve escalated issues. • Communicate progress, changes, and status of requests with appropriate departments and supervisor to maintain understanding of timeline and availability of new functionality. • Develop documentation and provide training to educate users on new features or enhancements. • Maintain dictionary values, configuration changes, and update registry and security settings. • Assist with testing of application changes, enhancements, and upgrades. • Complete system and UAT testing of application upgrades and enhancements to ensure applications continue to function as expected. • Collaborate with end users and assigned developer for problem resolution throughout the testing phases to translate and clarify understanding. • Availability for after hours on-call on needed basis. The following skills sets are required: o Experience in working with and maintaining Electronic Health Record (EHR) software, familiarity with the Netsmart myAvatar and NextGen software highly desirable. o SQL experience is desirable. o Proven testing skills experience. o Strong debugging and troubleshooting skills to refine computer software to produce the required product. o Strong interpersonal and communication skills with written and verbal English language proficiency. o Good time management skills o Ability to work independently with minimal supervision o Ability to coordinate closely with IT management, team members and Agency personnel • Ten years of working in IT field supporting customer with five (5) years continuous and most recent experience directing the implementation and/or operation teams of an Electronic Health Record (EHR) or comparable Health Information Systems (HIS) with 3 years of My Avatar experience. • Bachelors or Associates degree required. • Experience in working with Service Management tools. • Experience in dealing with vendors while supporting applications.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131963 while calling.   Other jobs in ND:    EHR System job openings in other states Jobs List Business Analyst- Senior (797475) Create date: 30-Mar-2026 Start date : 03/30/2026 End Date : 03/31/2027 Submission deadline : 04/06/2026 Client Info : NCDIT-HIEA Note: * Agency Interview Type : In Person Only * Hybrid Description: The Client is seeking a detail-oriented and collaborative Health IT Integration and Provi.... (This job is for - HL7 Jobs in NC Raleigh Analyst - (in Raleigh, NC)) GA DCBH - Database Administrator 1 (777016) Create date: 16-Sep-2025 Start Date : 10/6/2025 End Date : 12/31/2026 Submission Deadline : 09/19/2025 Client Info : DCBH - IT Note : * MUST be local to Metro Atlanta* * ONSITE REQUIRED. Description : Key Responsibilities: Front Desk Data Validation and Correction • Ut.... 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