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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Analyst
(Jobs in Bismark, ND)
 
Requirement id 151330
Job title Analyst
Job location in Bismark, ND
Skills required Electronic Health Record (EHR), Testing Skills, Application Support,
Open Date 16-Jan-2025
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Electronic Health Record (EHR), Testing Skills, Application Support,

No of Submissions : 2

Start date : 02/03/2025

End Date : At least 6 Months from projected start date

Submission deadline : Wednesday, 1/22 at 3:00PM CST.

Client Info : ITS

Note:

* The State of North Dakota is looking for a part-time Application Support Analyst

* 20 hours/week, with flexible morning or afternoon shift during the 8-5 workday.

* - After hours testing assistance will be required once a month on a fixed schedule

* Bids submitted above the max. rate will be rejected.

* Resumes will be pushed daily to hiring manager

* Interview Process: Virtual Teams

* Duration of the Contract: Minimum 6 months with strong likelihood of extending if candidate is successful in the role

* Onsite or Remote? 100% remote. Laptop will be provided by the state.

* Additional details: Once a month, the Resource will be required to be on-call. The resource will be a part of a team rotation that supports a 24/7 health application.

* Security Comments: State of North Dakota conducts fingerprinting and all on boarding compliance. Once they have provided results, MSP Delivery Specialist will indicate status on the Onboarding Checklist.

Description :

Position will be remote, and Interviews will be virtual.

Position will be 20 hours per week.

Laptop will be provided.

The STATE of North Dakota, Information Technology Department, is looking to contract with a
vendor to provide trained, established, experienced IT Professionals, with current and
progressive work experience in the following job roles and roles /responsibilities to assist in
meeting the increased demand and workload in the Department of Corrections application -
myAvatar.
Current and progressive work experience in the following technology is required:
• Provide application and end user support, application maintenance, and vendor liaison
activities for primary IT applications used by DOCR. These applications include but are
not limited to myAvatar, Bells AI, Netsmart Telehealth, CC Inbox, Care Quality, KPI, and
other interfaced systems.
• Monitor end user support tickets received through the state Service Now system.
• Troubleshoot, document, and respond to IT application related end user requests for
assistance within the appropriate timeframe to resolve any issues and ensure
applications are working properly.
• Research and or escalate more difficult inquiries or system bugs to the vendor and work
with staff and or application vendor to resolve escalated issues.
• Maintain dictionary values, configuration changes, and update registry and security
settings.
• Assist with testing of application changes, enhancements, and upgrades.
• Complete system testing of application upgrades and enhancements to ensure
applications continue to function as expected. Afterhours testing assistance will be
required once a month on a fixed schedule.
• Collaborate with end users and assigned developer for problem resolution throughout
the testing phases to translate and clarify understanding.
The following skills sets are required:
• Experience in working with and maintaining Electronic Health Record (EHR) software,
and familiarity with the Netsmart myAvatar software is required.
• Proven testing skills experience.
• Strong troubleshooting skills to refine computer software to produce the required
product.
• Strong interpersonal and communication skills with written and verbal English language
proficiency.
• Good time management skills
• Ability to work independently with minimal supervision.
• Ability to coordinate closely with IT management, team members and Agency personnel.
• Ten years of working in I
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151330 while calling.
 
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