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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Process Documents User Acceptance Testing Analyst
(Jobs in Lincoln, NE)
Requirement id
117733
Job title
Analyst
Job location
in Lincoln, NE
Skills required
Microsoft Office Tools, Helpdesk Ticketing System, Business Requirements, Process Documents User Acceptance Testin
Open Date
07-Jul-2021
Close Date
Job type
Contract
Duration
12 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Analyst: Microsoft Office Tools, Helpdesk Ticketing System, Business Requirements, Process Documents User Acceptance Testin
start date:7/1/2021
End date:06/30/2022
submission deadline:07/15/2021
client info : NeEDU
Note:
* Candidate must be local or willing to commute or relocate.
Description:
High school diploma or equivalent and one year of experience related to the essential functions of the position. Any equivalent education and/or work experience may be substituted in order to meet the minimum qualifications of the position.
Minimum of one year experience in utilizing Microsoft office tools and a help desk ticketing system.
Preferred customer service experience and proficient communication skills.
Roles & Responsibilities:
Ability to understand and document the business requirements.
Ability to create Process Documentation
Ability to provide Process & Product Trainings (Attend & Present conferences, Training sessions)
Ability to perform Process compliance monitoring, auditing, reporting (Planned to review at audit window milestones)
Work on Project assignments
Work on Help desk tickets: Review, Respond, Reassign/Route for problem resolution
Ability to conduct Product Testing (User acceptance testing, Operations usability testing to Train the Trainers)
Collaborate with team members on Product Implementations, Installs, Deployments
Meeting within & outside agencies. Represent agency in positive manner
Maintains reliable attendance and possess customer service in a hybrid work environment.
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 117733 while calling.
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(Analyst: Microsoft Office Tools, Helpdesk Ticketing System, Business Requirements, Process Documents User Acceptance Testin in Lincoln, NE)
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