Documentation CMDB Change Management Requirements Gathering Administrator (Jobs   Requirement id 13104 Job title Administrator Job location in Jersey City, NJ Skills required Interpersonal Skills, HP ITSM, System Administration Experience, Documentation CMDB Change Management Req Open Date 04-Apr-2013 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type Face to Face interview Apply    Email Recruiter: coolsoft Job Description Administrator: Interpersonal Skills, HP ITSM, System Administration Experience, Documentation CMDB Change Management Req Our client is looking for an ITSM Tools Administrator. This position will work closely with the ITSM Tool Lead in the implementation and roll out of the IT Service Management Tool strategy. This individual will work closely with the ITSM workstream leads gathering requirements and assist in architecting viable solutions for integrating the Service Management process functionality. The Tools Administrator will assist in the collection and reporting of tool performance metrics with an eye for improving process flows and tool performance where applicable. Responsibilities: Perform configurations and customizations of ITSM processes (CMDB, Service Catalog, Incident, Service Level and Change Management); Maintain the integrity of data & its relationships in production & non-production environments. Participate in requirements gathering with process design teams & perform analysis, design, development, testing and deployment of new process workflow. Train & coach tool management staff including positioning of career development and provide mentor support. Requirements: - Strong experience with HP ITSM products (specifically: Asset Manager and Universal Discovery) Hands-on experience with the implementation, configuration and use of one or more leading IT Service Management tools, including ITSM process design, implementation, operation and/or improvement. (ServiceNow, CA, BMC, HP, or Tivoli) - Certifications are a plus. Perform top-level administration of ITSM tool and be the primary contact for both end-users and other administrators. Hands on experience in Service Center implementations, customization, tailoring, integrations and systems upgrades. Provide system administration and support in identifying and resolving various technical issues. Maintain the integrity of the tool(s) across production and non-production environments Coordinate the installation of vendor-provided updates and new releases. Effective oral and written communication skills in order to coordinate communications, preparations and training activities Assist with software upgrades and maintenance upgrades on software related to ITSM tools in production and test environments. Create and update ITSM tool system documentation. Must have strong interpersonal skills. - Prior Banking/Financial industry experience a big plus.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 13104 while calling.   Other jobs in NJ: Edison (2), Englewood Cliffs (1), Ewing (2), Franklin Lakes (7), Hamilton (3), Hightstown (7), Hopewell (2), Jersey City (3), Little Falls (1), Maplewood (1), Mercer County (3), Mount Laurel (11), Mt Laurel (4), New Brunswick (1), Newark (1), Princeton (4), Somerset (9), Trenton (123), Unknown (2), Warren (7), Wayne (1),    Interpersonal Skills job openings in other states Jobs List DHHS Technical Specialist- Expert (775252) Create date: 09-Sep-2025 Start Date :09/01/2025 End Date :08/31/2026 Submission Deadline :09/10/2025 Client Info: NCDHHS-HB Note: * Agency Interview Type : Webcam Interview Only * Remote Description : The Technical Specialist is a senior-level resource with specialized kn.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Board Of Pardon Media Technician Waterbury Office - 64640 Create date: 14-Jul-2025 Start date : 10/01/2025 End Date : 04/30/2026 Submission deadline : 07/31/2025 Client Info : CT DOC Note: * Candidate Must Be Local * Onsite Description : The Board of Pardons and Paroles in Waterbury has an exciting opportunity for a Media Prod.... (This job is for - Operation Jobs in CT Wethersfield Consultant - (in Wethersfield, CT)) WEB/INTERNET ENGINEER-PROJECT LEAD - 11697-1 Create date: 13-Jun-2025 Start date : 6/25/2025 Submission deadline : 6/23/2025 Client Info : SC Department of Public Health (DPH) Note: Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will conduct one initial round of in person, video, or phone conference.... (This job is for - job Jobs in SC CAYCE Engineer - (in CAYCE, SC)) Systems Analyst IV - 143405 Create date: 04-Jun-2025 Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 6/6/2025 4:00:00 PM Client Info : DOT Note: * Interview Process: Teams interview with camera on. One or possibly two rounds of interview depending on candidate pool. * Duration: 6/30/2026 with possibility of ex.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) NCDOT - Technical Specialist- Junior (761340) Create date: 08-Apr-2025 Start date : 04/28/2025 End Date : 10/24/2025 Submission deadline : 04/14/2025 Client Info : NCDOT Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : **The candidate will need to come onsite on the first day to collect equipment.** job Jobs in NC Raleigh Specialist - (in Raleigh, NC))     (Administrator: Interpersonal Skills, HP ITSM, System Administration Experience, Documentation CMDB Change Management Req in Jersey City, NJ)

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