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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Replacement Information Management Systems And Procedures Support Training Work In
 
Requirement id 107563
Job title Consultant
Job location in Albany, NY
Skills required Desktop Support, Diagnosis And Resolution, REPAIR DESKTOP LEVEL COMPUTER PROBLEMS, Replacement Information Management Syste
Open Date 17-Jun-2020
Close Date
Job type Contract
Duration 30 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Desktop Support, Diagnosis And Resolution, REPAIR DESKTOP LEVEL COMPUTER PROBLEMS, Replacement Information Management Syste

Responsibilities

Are you a Tech junkie & IT geek? We have a 30-month project with our client in Albany, NY that requires a Desktop Support, Mid-Level

Will carry out all IT support efforts directed by the designated Information Technology Service personnel.

Day-to-Day Tasks include, but not limited to:

Assess, diagnose, and resolve a wide variety of computer issues both hardware and software related.
Perform hardware repairs on PCs and laptops when necessary, replace parts as needed.
Work directly with ITS staff to develop, test, and apply configurations to the DNA laboratory information management system (DLIMs) following all standards, guidelines, and current processes.
Review and determine solutions to staff software needs and problems.
Assist users with backing up data and the migration to new hardware.
Maintain accurate hardware asset information.
Provide end user training in general computer use and specific software platforms.
Research new technologies.
Conduct end user needs assessments for new technology
Support printers, multifunction devices, and various other peripherals

Mandatory Qualifications:

Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms.
36-60 months – Candidate is able to work independently, without assistance.

Preferred Qualifications:

48 Months of experience troubleshooting and supporting Microsoft Windows XP and higher operating systems.
48 Months of experience working with and supporting Microsoft Office Suite 2007 and higher.
36 months experience writing scripts and modifying existing programs to add or fix functionality.
48 months experience supporting and repairing printers and multifunction devices.
48 months experience creating or updating system support and end user documentation.
48 months of experience troubleshooting and supporting Citrix, VPN, and wireless networking.
24 months experience working in a criminal justice secured environment with access to highly sensitive data
48 months experience working in and supporting a mid to high level enterprise environment.
36 months experience in creating and modifying Access databases

Languages
Must have

English Native or bilingual proficiency

Additional vendor information

Candidates need to meet 60% of the Preferred Qualifications to qualify for the position.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107563 while calling.
 
Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2),
Desktop Support job openings in Albany, NY
Jobs List

Desktop Support - 3469
Create date: 12-Feb-2020
Note:

* Please be advised responses are due no later than 2/25/20.

Responsibilities

Are you a tech & IT geek? We have an 18-month project with our client in Albany, NY that requires a Desktop Support, Expert

Support ongoing improvements to the CIS and EClaims applications.

Day-to-Day Tasks incl.... (This job is for - job Jobs in NY Albany Consultant - (in Albany, NY))
 
 Desktop Support job openings in other states
Jobs List

Desktop Support I - 145366
Create date: 06-Aug-2025
Start Date :9/2/2025
End Date :12/31/2025

Submission Deadline :8/13/2025 at 4:00 pm CST.

Client Info : Milwaukee County

Note:

* Interview Process: Microsoft Teams

* Duration: Until 12/31/25 with the possibility to be renewed yearly.

* Onsite or remote? Candi.... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))

Desktop Support Technician - 64654
Create date: 16-Jul-2025
Start Date :10/1/2025
End Date :04/30/2026

Submission Deadline :07/25/2025

Client Info : CT DOC

Note:

* Position Location: On Site

Description:

The Board of Pardons and Paroles in Waterbury has an exciting opportunity for a Media Production Technician
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Desktop Support IV - 143598 - Rebid
Create date: 11-Jun-2025
Start Date :7/1/2025
End Date :06/30/2026

Submission Deadline :6/13/25 4:00 PM CST

Client Info : DOC

Note:

* This is an in-person job with no remote work. Candidate must have ability to work a flexible schedule and days lasting longer than 8 hours

* Interview .... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk III - 142875 - Rebid
Create date: 20-May-2025
Start Date :7/1/2025
End Date :12/31/2017

Submission Deadline :05/22/2017

Client Info : DCF

Note:

INTERVIEW NOTES:

• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
• Interviews will be set up shortly a.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI))

Desktop Support I - 142273
Create date: 30-Apr-2025
Start Date :06/02/2025
End Date :12/31/2025

Submission Deadline : 5/7/2025 at 4:00 pm CST.

Client Info : Milwaukee County

Note:

* Interview Process: Microsoft Teams

* Duration: Until 12/31/25 with the possibility to be renewed yearly.

* Onsite or remote? C.... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))
 
 Desktop Support job openings in NY
Jobs List

Desk Top Support - 4596
Create date: 03-Feb-2021
On-site/Remote:
On-site

Description:

Responsibilities

TVT is a NY HBITS Prime Vendor! Are you a Tech junkie or IT geek? We have a 24-month project with our client in East Greenbush, NY that requires a Desktop Support, Mid-Level

Support for desktop, laptop and peripheral hardware, COTS and agency .... (This job is for - job Jobs in NY EastGreenbush Consultant - (in East Greenbush, NY))

Help Desk/Desktop Support Level 2 - 52364
Create date: 09-Sep-2019
Candidate must be our W2 Employee

We should submit only GC, GC EAD, L2 EAD, H4 EAD and Citizens.


Description:

Positions Day to Day Responsibilities/Project Details

Provides desktop hardware support for the user community via phone or in person. Works on multiple functional systems that tend to be.... (This job is for - Help Desk Jobs in NY Binghamton Consultant - (in Binghamton, NY))
(Consultant: Desktop Support, Diagnosis And Resolution, REPAIR DESKTOP LEVEL COMPUTER PROBLEMS, Replacement Information Management Syste in Albany, NY)
     
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