Excel Team Environment Configuration Management Tools Application Development Tool   Requirement id 74621 Job title Consultant Job location in Columbus, OH Skills required Call Center Experience, Help-Desk Support, Communication Skills, Excel Team Environment Configuration Man Open Date 23-Oct-2018 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Call Center Experience, Help-Desk Support, Communication Skills, Excel Team Environment Configuration Man Start Date :11/05/2018 End Date :03/01/2019 Submission Deadline :Thursday 10/25 @ 10AM Description : Note : Interviews: Phone or On-site Requirement Description: short description on what they will be working on, objectives, and tasks/deliverables • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. • Escalate problems in accordance with defined procedures. • Assist users through problem solving steps • Use technical databases to research problems and talk with co-workers to research problem and find solution. • Provide accurate and complete answers to general use and administrative environment questions in a timely manner. • Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. • Communicate accurate and useful status updates. • Manage and report time spent on all work activities. • Follow quality standards. • Ability to work in a team environment • Complete assigned tasks. • Strong communication skills; both written and spoken Mandatory Requirements (resource must have 1 or more of the following) • 3 + Years of Experience Call Center Support • 1 Year of experience in Help Desk technical Support • 4-year college degree or equivalent technical study preferred; may accept equivalent work experience. • Excel Skills Desired Skills/Time • Experience with ServiceNow or similar ticketing system.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 74621 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Call Center Experience job openings in Columbus, OH Jobs List DAS OIT Service Desk 1 (741822) Create date: 03-Jul-2024 No of Submissions : 3 Start date : 07/22/2024 End Date : 06/30/2025 Submission deadline :07/09/2024 Client Info : DAS Note: * 100% Remote * Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection. Descriptio.... (This job is for - Help Desk Jobs in OH Columbus Consultant - (in Columbus, OH)) DAS-Service Desk 1/SD1 (717782) Create date: 10-Aug-2023 Start date :08/21/2023 End Date :06/30/2024 Submission deadline :08/15/2023 Client Info :DAS Description : Years of Relevant Experience Minimum 1 year of experience required in help desk or call center technical Support. 3+ years of call Center experience preferred. Preferred Education 4-.... 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