Strong Communication Skills Oral And Written With Project Team Management Bachelor   Requirement id 101476 Job title Consultant Job location in Columbus, OH Skills required Helpdesk Technician, Excel, Call Center Experience, Strong Communication Skills Oral And Wri Open Date 20-Dec-2019 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Helpdesk Technician, Excel, Call Center Experience, Strong Communication Skills Oral And Wri Start Date : 1/13/2020 End Date : 06/30/2020 Submission Dead Line : Friday 12/27 @ 10AM Client Info : DAS Note: * Interviews: On-site Description : Requirement Description: short description on what they will be working on, objectives, and tasks/deliverables • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Have the ability to train and lead other team members and new team members on technical procedures and development • Report Incident Management to the Management Team and escalate any discerning technical issues • Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. • Escalate problems in accordance with defined procedures. • Assist users through problem solving steps. • Use technical databases to research problems and talk with co-workers to research problem and find solution. • Provide accurate and complete answers to general use and administrative environment questions in a timely manner. • Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. • Communicate accurate and useful status updates. • Follow quality standards. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken. Mandatory Requirements (resource must have 1 or more of the following) • 3 + Years of Experience Call Center Support • 1+ Year of experience in Help Desk technical Support • Previous experience in training new associates or leading in a call center environment • 4-year college degree or equivalent technical study preferred; may accept equivalent work experience. • Excel Skills Desired Skills/Time • Experience with ServiceNow, Salesforce or similar ticketing system.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 101476 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Helpdesk Technician job openings in Columbus, OH Jobs List Service Desk 1/SD1 - 70950 Create date: 22-May-2020 Start Date :07/01/2020 End Date :02/26/2021 Submission Deadline :Tuesday 5/26 @ 3PM Client Info : DAS Note : * Number of positions: 10 (positions will last from 7/1/20-02/26/21) * Interviews: The team will review submissions the week of 5/25 and plan to select interviews for.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk 2/SD2 - 50686 Create date: 27-Dec-2017 Start Date :01/22/2018 End Date :06/30/2018 Submission Deadline :01/08/2018 Description : Job Classification: Service Desk 2 SD2 Contract Length: This is approved for hours up to FY18 and will likely be extended into FY19 Shift 3rd Shift Sunday-Thursday 11:00 pm- 7:00 am In.... (This job is for - job Jobs in OH Columbus TechLead - (in Columbus, OH)) Help Desk Support - 318270 - Service Desk 3 Create date: 06-Mar-2013 [Note: Submission Deadline : 03/30/13] [Note: Start Date : 03/15/13 End Date : 06/30/13] Description: The Service Desk Analyzes and troubleshoots computer support problems and applies his or her understanding of computer software and hardware products and services to resolve user problems. Res.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH))    Helpdesk Technician job openings in other states Jobs List GA DDS Level 1 Help Desk Analyst (776101) Create date: 02-Sep-2025 Start date : 09/22/2025 End Date : 06/30/2026 Submission deadline : 09/05/2025 Client Info : DDS - IT Note: * Agency Interview Type : In Person Only * Onsite * LOCAL CANDIDATES * This position is located at DDS Headquarters in Conyers, Georgia* * Bil.... (This job is for - outlook MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) VSU - Help Desk Tech - (747803) Create date: 04-Oct-2024 Hybrid No of Submissions : 2 start date :10/21/2024 End date :12/31/2024 submission deadline : 10/9/2024 client info : VSU Note: * Agency Interview Type: Both Web Cam and In Person Interview * 100 % ON SITE FROM DAY 1 (**maybe a minimal fee to contractor for .... (This job is for - Peripherals Jobs in VA Petersburg Consultant - (in Petersburg, VA)) DGS Technical Support Analyst 2 (722814) Create date: 16-Oct-2023 Onsite start date :11/06/2023 End date :05/31/2024 submission deadline :10/19/2023 client info :DGS Description : IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. Parking is NOT provided for contract.... (This job is for - Troubleshooting VLAN Jobs in VA Richmond Analyst - (in Richmond, VA)) GA DDS Help Desk Analyst 1 (712209) Create date: 31-May-2023 start date : 06/19/2023 End date : 06/28/2024 submission deadline : 06/06/2023 client info : DDS - IT Note : * Hybrid Description : Provides technical assistance to both internal and external customers for tier one issues. Th.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) GA DDS Help Desk Analyst 1 (688311) Create date: 22-Jul-2022 Start date :08/08/2022 End Date :06/30/2023 Submission deadline :07/27/2022 Client Info :DDS Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Provides technical assistance to both internal and external customers for tier one .... (This job is for - outlook Jobs in GA Conyers Analyst - (in Conyers, GA))     (Consultant: Helpdesk Technician, Excel, Call Center Experience, Strong Communication Skills Oral And Wri in Columbus, OH)

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