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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshooting Problem Solving Skills Test Applications Team Work Quality Standar
 
Requirement id 102302
Job title Consultant
Job location in Columbus, OH
Skills required A+ Certification, Windows 10, MS Office Suite, Troubleshooting Problem Solving Skills T
Open Date 17-Jan-2020
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: A+ Certification, Windows 10, MS Office Suite, Troubleshooting Problem Solving Skills T

Start Date : 02/10/2020
End Date : 05/25/2020
Submission Dead Line : Thursday 1/23 @ 10AM
Client Info : DOH

Note:

* Will Close to Submissions: Thursday 1/23 @ 10AM
* Interviews: On-site interviews will be required

Description :

Role Description:
• Will need previous experience supporting Windows 10
• Will be responsible for new equipment roll out to Dept of Health staff
• Previous experience with Microsoft Office Suite of products required
• Previous experience in hardware troubleshooting required
• Escalate problems in accordance with defined procedures.
• Assist users through problem solving steps
• Use technical databases to research problems, and talk with co-workers to research problem and find solution.
• Test software and hardware for troubleshooting and problem resolution.
• Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
• Provide service and preventive maintenance activities on element exchange/baseline products (products with element exchange service and traditional maintenance philosophies; i.e., terminals, printers, personal computers, etc.).
• Able to diagnose and detect correct equipment errors and repair products by replacing worn or broken parts, and making technical adjustments.
• Makes appropriate use of reference publications and diagnostic aids in resolving technical problems.
• Assist in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment.
• Provide accurate and complete answers to general use and administrative environment questions in a timely manner.
• Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors.
• Communicate accurate and useful status updates.
• Manage and report time spent on all work activities.
• Follow quality standards.
• Ability to work in a team environment
• Complete assigned tasks.
• Strong communication skills; both written and spoken
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 102302 while calling.
 
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(Consultant: A+ Certification, Windows 10, MS Office Suite, Troubleshooting Problem Solving Skills T in Columbus, OH)
     
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