Information System Consultant (Jobs in Columbus, OH)   Requirement id 151223 Job title Consultant Job location in Columbus, OH Skills required Service Desk, COMPTIA A+ Certification, Communication Skills Both Verbal And Written, Information System Open Date 10-Jan-2025 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Service Desk, COMPTIA A+ Certification, Communication Skills Both Verbal And Written, Information System No of Submissions : 2 Start date : 01/27/2025 End Date : 06/30/2025 Submission deadline : 01/14/2025 Client Info : FCCS Note: * Service Desk 1 (SD1) * Active CompTIA A+ certification, relevant industry experience and local to Columbus, OH is required. Description : Franklin County Children Services (FCCS) seeks a Service Desk agent with an active CompTIA A+ certification. These agents ideally have IT Level 2 and Level 3 support experience. Consultant Service Desk team is on-call as they run a 24x7x365 public facing call center. Consultants are primarily onsite and some may be on a work from home rotation. Shifts are pre-planned in advance. This position is located off W. Mound St. in Columbus, OH. Consultants need basic IT fundamental knowledge as well as different pillars such as Security, Network, Application and Active Directory. They need to understand the Seven Layers of OSI and ID the component of failure to articulate when escalation is needed. EQUIPMENT USED: telephone calculator printer fax machine switches/routers/firewalls, computer copying machine automobile/cargo vehicle server/SAN MINIMUM QUALIFICATIONS/EDUCATION /TRAINING REQUIRED: Education: Technical institute degree/certificate in Computer Science or Information Systems or equivalent work experience. AND Experience: Minimum 18 months combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months related work experience. UNUSUAL WORKING CONDITIONS: Ability to transport/lift up to 50 lbs. PREFERRED: Two yrs. PC based applications with all standard office productivity tools, network print management exp. Experience in any combinations of the following: Service Now, Remedy, Altiris, Help Desk Authority. A knowledge of basic IT Identity management and IT security processes, configuring upgrading or installing ERP client based application components (examples include AX, .NET, DocuSign, and other Microsoft products). Strong communication skills both verbal and written. TRAINING AND DEVELOPMENT REQUIRED TO REMAIN IN THE CLASSIFICATION AFTER EMPLOYMENT: Technical troubleshooting annual certifications (examples include CompTIA, A+ Network + and Security+, ITIL foundations, Kepner/Trego IS/ IS Not technical trouble shooting or other advanced certifications) PURPOSE: Employee installs and maintains desktop computer system and connectivity to the infrastructure, local and wide area networks throughout the agency; analyzes and troubleshoots the performance issues of the desktop; coordinates information between end-users and IT staff to maintain a fully functioning desktop; documents issues and processes to isolate a component of failure before escalating to a senior technician. The employee will help the agency achieve CFSR standards and help ensure service delivery that focuses on Safety, Permanency and Well-being for the families served by the agency. The employee is committed to practicing cultural competence by: working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages and appearances in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each. The employee will adhere to the agencys Guiding Principles by serving as a child welfare professional, valuing every child, honoring families, and valuing partnerships. JOB DUTIES: 75% Technical troubleshooting/resolution of calls/incidents and tickets as it pertains to   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151223 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Service Desk job openings in Columbus, OH Jobs List FCCS - Service Desk 1 - SD1 (702247) Create date: 13-Jan-2023 start date : 02/07/2023 End date : 06/30/2023 submission deadline : 01/19/2023 client info : FCCS Note : * Consultants are primarily onsite and some may be on a work from home rotation. Description : Consultant Service Desk team is on-call as they run a 24x7x365 public.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk Analyst III (Senior) - 20221130025531 Create date: 30-Nov-2022 start date:12/19/2022 End date:4+months from start date submission deadline:12/7/2022 Note: * Job Site: Remote Description: The technical support professionals who handle tickets that are escalated from level 1. These professionals require g.... (This job is for - Support Jobs in OH Columbus Analyst - (in Columbus, OH)) Service Desk 3/SD3 - 61296 Create date: 15-Apr-2019 Start Date :4/29/2019 End Date :07/31/2019 Submission Deadline:4/19/2019 at 10:00am EST Description: ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following, other duties may be assigned. • Create users in current Active Directory structure, including any cloud based directories as a.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) Help Desk Analyst 1/HDA1 - 50076 Create date: 21-Nov-2017 Start Date :12/11/2017 End Date :06/30/2018 Submission Deadline :11/28/2017 Description : Note : Will close to submissions: Wednesday 11/29 @10AM Interviews: Onsite Interviews- LOCAL CANDIDATES Job Title: Help Desk Analyst 1 Requirement Description: HDA1 to he.... (This job is for - job Jobs in OH Columbus Analyst - (in Columbus, OH)) IT - DPS - Service Desk 3/SD3 - 47890 Create date: 20-Jul-2017 start Date : 10/24/2016 End Date : 06/29/2018 Submission Dead Line : 07/25/2017 Description : Job Classification Service Desk 3 (SD3) Interview Process: on site interviews will be held on 7/27/17. Candidates MUST be available on the morning of the 27th. There will not be additi.... (This job is for - DNS Jobs in OH Columbus Developer - (in Columbus, OH))    Service Desk job openings in other states Jobs List Service Desk Analyst - 454 Create date: 24-Jan-2025 No of Submissions: 2 Start Date : 2/10/2025 End Date : 1+ Year from start date Submission Deadline : 2/7/2025 Client Info : OAKLAND COUNTY Department of Information Technology Description: Service Desk Analyst. Assists user community with the documentation and resoluti.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI)) Service Desk Analyst - 438 Create date: 18-Mar-2024 Start date : 05/06/2024 Submission deadline : 04/12/2024 Note : * Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours Description : This Level 2 role requir.... (This job is for - job Jobs in MI Pontiac Analyst - (in Pontiac, MI)) Desktop Support III - 119885 -SP Create date: 11-Jul-2023 Start date : 08/07/2023 End Date : 06/30/2024 Submission deadline :7/13/2023 at 4:00PM CST. Client Info :DOT Note : * Interview Process: Video conference on Teams * Duration: 6/30/2024 likely to be renewed for another 12 months * Remote or Onsite? Candidates local to WI or willing to.... (This job is for - job Jobs in WI Madison Engineer - (in Madison, WI)) Systems Administrator II - 118705 - SP Create date: 08-Jun-2023 start date : 07/01/2023 End date : 06/30/2024 submission deadline : 6/12/2023 4:00PM CST. client info : DOJ Note : * Interview Process: MS Teams with camera 1- 2 Rounds * Duration: 6/30/24 with option to renew * Onsite or Remote? WI residency required. Hybrid position .... (This job is for - Accounting Jobs in WI Madison Administrator - (in Madison, WI)) GTA Knowledge Management Specialist Sr. (705887) Create date: 07-Mar-2023 Hybrid Start date :03/20/2023 End Date :09/20/2023 Submission deadline :3/9/2023 Client Info :GTA Description : --------------------------------------------------- JOB SUMMARY: The primary responsibility of the Knowledge Management Specialist, Senior is to encourage correct an.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA))     (Consultant: Service Desk, COMPTIA A+ Certification, Communication Skills Both Verbal And Written, Information System in Columbus, OH)

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