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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Customer Service Problem Solving Skills TroubleShooting Skills Documentation Data
 
Requirement id 100906
Job title Specialist
Job location in Columbus, OH
Skills required LAN And WAN, Interpersonal And Communication Skills, Excellent Oral And Written Communication Skills, Customer Service Problem Solving Skills
Open Date 05-Dec-2019
Close Date
Job type Contract to Hire
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Specialist: LAN And WAN, Interpersonal And Communication Skills, Excellent Oral And Written Communication Skills, Customer Service Problem Solving Skills

Start Date : 01/13/2020
End Date : 06/30/2020
Submission Dead Line : Wednesday 12/11 @ 10AM
Client Info : AGE

Note:

* Interview: Onsite interviews required

* Will close to submissions on: Wednesday 12/11 @ 10AM

* This is a contract-to -hire opportunity The consultant could potentially convert to FTE @ Dept of Aging. The Dept of Aging is not able to sponsor H1 Visa Holders

Description:

IT position with advanced level working technical knowledge of Infrastructure/ Networking/ Server/ Endpoint, IT Security design operations, maintenance and optimization in order to perform:

50 % of duties. Advanced network, server, and endpoint device administration functions across all network components/services, including proactively:

• Monitor and administer network, server, endpoint and information system activity including user access administration. Perform event correlation, analysis of malicious activity indicators, based on review and access to multiple security tools and services.
• Respond to tickets and system alerts (analyze, interpret, investigate, resolve) based on monitoring activity, for security (malware, malicious actor), and other purposes (performance, usage, availability, etc.) based on established procedures.
• Manage, update, modify alerts, adjust/fine tune event correlation rules, etc. (e.g. filter false positives, increase accuracy/relevance/effectiveness), create new rules based on threat changes/evolving risk, etc.

• Reporting and escalation of system behaviors and trends
• Define and document best practices and support procedures.
• Maintains Inventory and asset configuration documentation.
• Provide after-hours support for infrastructure needs – emergencies, maintenance, system event support.

30 % of duties. Provide technical IT Leadership for integration of various related systems; in strong collaboration with the Application teams, design, install and configure modern and effective network integration solutions for all internal and customer facing network devices and firewalls including:

• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration and reporting functions that minimize manual consumption and intervention.
• Collaborate with application management teams on developing and maintaining strategy and roadmap documents and plans.

10 % of duties. Assist with network, server, endpoint and information system component vendor evaluations and recommendations.

10 % of duties Performs other related duties as assigned which include but is not limited to:

• provides high quality customer service as per ODA policy B-830, division-specific customer service procedures, to internal & external customers
• gathers, interprets and applies information from a variety of sources to aid in software development duties
• attends meeting, trainings, seminars and special events
• maintains on-going job knowledge to remain current in all Infrastructure management and administrative responsibilities and trends
• Mentor/cross train team members on existing and new technologies.
attends and actively participates in work unit special projects or discussions.


Knowledge Skills and Abilities:

Knowledge of: (1) state and agency vision, mission, goals and applicable policies, procedures and laws, (2) IT principles, methods and best practices for unified communications, LAN and WAN networking design, configuration and administration for all related devices including back-up and recovery techniques, performance monitoring methods, OS installation and configuration procedures, and internet clients,(3) technology design and structured analysis principles and techniques for appli
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 100906 while calling.
 
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(Specialist: LAN And WAN, Interpersonal And Communication Skills, Excellent Oral And Written Communication Skills, Customer Service Problem Solving Skills in Columbus, OH)
     
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