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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Development Role Data Mining TechLead
(Jobs in Columbus, OH)
 
Requirement id 66438
Job title Tech Lead
Job location in Columbus, OH
Skills required Helpdesk Technician, PC Skills, Data Capture, Development Role Data Mining
Open Date 27-Dec-2017
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Tech Lead: Helpdesk Technician, PC Skills, Data Capture, Development Role Data Mining

Start Date :01/22/2018
End Date :06/30/2018
Submission Deadline :01/08/2018
Description :

Job Classification: Service Desk 2 SD2

Contract Length: This is approved for hours up to FY18 and will likely be extended into FY19
Shift 3rd Shift Sunday-Thursday 11:00 pm- 7:00 am
Interview Process: 1st round video interview 2nd round in person
Will Close to Submission on:1/8/18 at 10:00 am

Short Description on what they will be working on, objectives, and tasks/deliverables

Duties:

• Inputs information and verifies, using multiple data formats, in support of Agencys data requirements. Performs logging, batching and scanning duties to support data entry functions.
• Process “Customer Service Process Requests from Service Now” (web portal) related paperwork, logging, time-stamping, tracking and distributing per documented procedure
• Assists with records and document management (e.g., imaged form and hardcopy). Files and retrieves documents from files.
• May perform a variety of clerical tasks related to data processing work and office operations
• Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
• Escalate problems in accordance with defined procedures.
• Makes appropriate use of reference publications and diagnostic aids in resolving technical problems.
• Provide accurate and complete answers to general use and administrative environment questions in a timely manner.
• Manage and report time spent on all work activities.
• Follow quality standards.
• Ability to work in a team environment
• Complete assigned tasks.
• Strong communication skills; both written and spoken Must be a 10/10 for communication both verbal and written using the English Language

This is canned statement with hours, background check and interview date/time

During the interview process with the DAS MARCS staff, the resource consultant must demonstrate competence/experience in their specific area(s) of project assignment. The resources experience must also be documented for review and verification. Offered resources not showing technical or functional competence/experience will be sufficient reason to reject the Offerors proposal. It is the responsibility of the Offeror to pre-screen their candidates to ensure compliance.

Need Mandatory Requirements/Time • 1 + Years of Experience in Help Desk technical Support and Call Center Support
• 2 year college degree or equivalent technical study; may accept equivalent education and experience combined.
• Ability to use shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors
• Comprehensive PC skills.
• Able to follow written and spoken instructions.
• Minimum of 35 wpm.
• Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.
• Duties involve utilizing automated equipment, including electronic keyboard, display screen, and sorted memory to perform
• Ability to operate and understand basic scanning and imaging equipment, including pan, skew, and image correction techniques.
• Ability to conduct basic data mining and data capture efforts.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 66438 while calling.
 
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(Tech Lead: Helpdesk Technician, PC Skills, Data Capture, Development Role Data Mining in Columbus, OH)
     
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