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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Help Desk Analyst
(Jobs in LONDON, OH)
Requirement id
150817
Job title
Analyst
Job location
in London, OH
Skills required
Microsoft Office, Oral And Written Communication, O365 Experience, Help Desk
Open Date
06-Dec-2024
Close Date
Job type
Contract
Duration
6 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Analyst: Microsoft Office, Oral And Written Communication, O365 Experience, Help Desk
No of Submissions: 2
Start date : 1/6/2025
End date : 06/30/2025
Submission deadline : 12/12/2024
Client info: DRC
Note:
* Job will be in person working in London, Ohio. equipment supplied
Description:
Job will be in person working in London, Ohio. equipment supplied
ODRC expects a video support specialist extremely well-rounded in processing and scheduling video conference requests and managing other issues via telephone and email utilizing Microsoft Office 365, and experience with Polycom RMX, Resource Manager and endpoints.
Video Support Specialist
Education:
Preferred Education: 4-year college degree
Years of Relevant Experience: 2 years
Key Skills:
• Process and schedule for video conference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.
• Utilize Microsoft O365
• Assist with day-to-day management of videoconferencing operations for our multi site videoconferencing network
• Use professional written and oral communication
• Work successfully across multiple teams
• Provide analytical and troubleshooting support for video endpoints and fiber networks
• Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences
• Prefer experience with Polycom and Cisco infrastructure and endpoints
• Provide limited audio/video support for management off-site activities
• Maintain strict confidentiality for all videoconferencing activities
• Report operational and technical issues to managers.
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 150817 while calling.
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