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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Avaya Interact Center 7.1 Avaya IP Agent 7.1 Avaya Voice Portal 4.1 Specialist
 
Requirement id 11142
Job title Specialist
Job location in Harrisburg, PA
Skills required Avaya Call Center 4.1, Avaya Certification, Avaya CMS Administration 4.0, Avaya Interact Center 7.1 Avaya IP Agent
Open Date 03-Oct-2012
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
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   Email Recruiter: coolsoft
Job Description Specialist: Avaya Call Center 4.1, Avaya Certification, Avaya CMS Administration 4.0, Avaya Interact Center 7.1 Avaya IP Agent

[Note: Start Date:11/01/12
End Date: 06/30/13]

Description:

* The Technical Specialist for this role is a senior level, Avaya-certified resource with specialized knowledge and experience supporting Avaya hardware and software in large call center environments. Must hold current ACA - IP Telephony certification.

Responsibilities:

• Delivers support and design for industry specific applications that require integration with statewide systems or applications.
• Interacts with executive level business users or technical experts.
• May function as a niche technical SME.


Required skills:

* Avaya Communication Manager Software Administration (4.0 or higher)
* Current certification as an Avaya Certified Associate (ACA) – IP Telephony.
* Professional Services System Application Specialist experience.
* Avaya Voice Portal 4.1 or higher.
* Avaya Interact Center 7.1 support or higher.
* Avaya IP Agent 7.1 Support.
* Avaya Call Center 4.1 and Call Management System rel. 14

Desired Skills:

* Red hat 4 Administration
* Proactive contact 3.0 or higher
* S8720 PBX hardware
* G650 PBX hardware
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 11142 while calling.
 
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(Specialist: Avaya Call Center 4.1, Avaya Certification, Avaya CMS Administration 4.0, Avaya Interact Center 7.1 Avaya IP Agent in Harrisburg, PA)
     
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