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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Business Requirements Business Process Mapping Consultant
(Jobs in Pittsburgh,
 
Requirement id 111300
Job title Consultant
Job location in Pittsburgh, PA
Skills required Bachelors Degree, Health Insurance Experience, Project Management, Business Requirements Business Process M
Open Date 02-Nov-2020
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Bachelors Degree, Health Insurance Experience, Project Management, Business Requirements Business Process M

Note :Will need to know the conversion salary range they are targeting.

Candidate must be our W2 Employee.

Job Description :

It is seeking a Business Systems Analyst to support a Salesforce Implementation. Position is 100% remote

This job provides expertise for standard to moderately complex problem solving and in-depth understanding of Salesforce system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees.

ESSENTIAL RESPONSIBILITIES

Intake operational objectives and gather information for Salesforce-related initiatives. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications.

Perform administration, configuration, and modifications for new or existing Salesforce solutions using out-of-the-box (OOTB) functionality and add-ins.

Coordinate, monitor, and report on the progress of Salesforce projects to ensure adherence to defined project schedule.

Communicate effectively with customers and colleagues. Successfully articulate issues, problems, and solutions. Conduct pre-and post-implementation review. Assist in the planning/designing and facilitation of functional walk-throughs. May require additional support from more experienced team members.

Manage small to intermediate cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, including scoping, leading, and influencing organizational change related to business processes and models.

Facilitate process improvement meetings and/or discussions within the Salesforce team.

Analyze the functions and operations of a business area/function and identify problem areas. Create process mapping and document current and future state business processes.

Recommend process efficiencies, strategies for improvement, and/or solutions to align technology with business strategies.

Assist in development of desktop procedures and/or training material for Salesforce customers.

Other duties as assigned.

EDUCATION

Required

High School Diploma/GED

Preferred

Bachelors Degree

EXPERIENCE

Required

3 – 5 years of experience in a Business Analyst or Business Process Analyst role or experience in a related operational area (e.g. claims, billing, customer service, etc.)

Preferred

1 – 3 years in the Health Insurance Industry

1 – 3 years general experience with Salesforce, preferably in an admin-type role

Experience with Service Cloud, Marketing Cloud, Health Cloud, Vlocity or other Salesforce-related products

LICENSES OR CERTIFICATIONS

Preferred

Salesforce Admin certification

Other Salesforce certificaitons/badges

SKILLS

Analysis of business problems/needs

Written & Oral Presentation Skills

Business Analysis

Business Process Design

Salesforce Administration

Salesforce Configuration

Business Process Improvement

Business Process Mapping

Business Requirements

Collaborative Problem Solving

Project Management
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111300 while calling.
 
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(Consultant: Bachelors Degree, Health Insurance Experience, Project Management, Business Requirements Business Process M in Pittsburgh, PA)
     
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