Customer Service Ticketing Systems Application Support MS Office MS Outlook Analys   Requirement id 146194 Job title Analyst Job location in Columbia, SC Skills required Interpersonal Skills, Written And Verbal Communication Skills, MS Sharepoint, Customer Service Ticketing Systems Appli Open Date 06-Mar-2024 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Interpersonal Skills, Written And Verbal Communication Skills, MS Sharepoint, Customer Service Ticketing Systems Appli Start date : 03/29/2024 Submission deadline : 3/13/2024 Client info : Health & Environmental Control Department (DHEC) Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? - An interview panel will conduct one initial round of in person, video, or phone conference interviews. If no candidate is selected a second round of interviews will be conducted. Potential candidates, not initially selected, will not be disqualified until an offer is made and accepted. * SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)? - After the closing date the top candidates will be notified of scheduled interview times. Description : The individual will ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity. This position will be a part of the team responsible for implementing and supporting the Public Health Licensing system as well as other Public Health technology initiatives. Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. DAILY DUTIES / RESPONSIBILITIES: Emphases for the Systems Analyst candidate will be the ongoing implementation and support of the Public Health Licensing System, and other upcoming enhancements. The Systems Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners to support the system and users. Specific duties and responsibilities will include but are not limited to the following: • Study and learn system capabilities assigned • Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices. • Work with Program Area System Owners to learn their business functions and needs • Provide system user support • Assist staff in resolving system-related problems • Assist with System user account permissions and security • Provide and assist with system user training when onboarding new staff as well as individual training • Attend and provide program area support during scheduled events as needed • Create and maintain supporting system and training documentation. • Maintain SharePoint content associated with system collaboration sites • Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness • Monitor and Identify system data quality issues and work to improve data accuracy • Reviews and monitoring usage reports • Assist with the system software life cycle process • Coordinate and assist with system testing and production validation • Work with Program Area and IT to present key information for improvements • Maintain system protocols by writing and updating procedures • Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements http://admin.sc.gov/technology/information-security/policies-and-procedures, etc.) The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours. Schedules amongst the team will be coordinated to ensure coverage of o   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146194 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2), Interpersonal Skills job openings in Columbia, SC Jobs List BUSINESS ANALYST-ADVANCED-11575-1 Create date: 21-Feb-2025 No of Submissions : 2 Start date : 03/05/2025 Submission deadline : 2/28/2025 Client Info : SC Department of Public Health (DPH) Note: Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will conduct one initial round of in.... 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(This job is for - job Jobs in SC COLUMBIA Manager - (in Columbia, SC)) ENTERPRISE PROGRAM MANAGER - CONSULTANT-11505-1 Create date: 13-Jan-2025 No of Submissions : 2 Start date : 2/17/2025 OR LATER Submission deadline : 1/22/2025 Client Info : (EXP 6.30.2024) Health & Environmental Control Department (DHEC) Note: Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will .... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) BUSINESS ANALYST-ADVANCED-11506-1 Create date: 13-Jan-2025 No of Submissions : 1 Start date : 02/17/2025 Submission deadline : 1/20/2025 Client Info : SC Department of Public Health (DPH) Note: Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will conduct one initial round of in.... (This job is for - job Jobs in SC COLUMBIA Analyst - (in Columbia, SC))    Interpersonal Skills job openings in other states Jobs List DHHS Technical Specialist- Expert (775252) Create date: 09-Sep-2025 Start Date :09/01/2025 End Date :08/31/2026 Submission Deadline :09/10/2025 Client Info: NCDHHS-HB Note: * Agency Interview Type : Webcam Interview Only * Remote Description : The Technical Specialist is a senior-level resource with specialized kn.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Board Of Pardon Media Technician Waterbury Office - 64640 Create date: 14-Jul-2025 Start date : 10/01/2025 End Date : 04/30/2026 Submission deadline : 07/31/2025 Client Info : CT DOC Note: * Candidate Must Be Local * Onsite Description : The Board of Pardons and Paroles in Waterbury has an exciting opportunity for a Media Prod.... (This job is for - Operation Jobs in CT Wethersfield Consultant - (in Wethersfield, CT)) Systems Analyst IV - 143405 Create date: 04-Jun-2025 Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 6/6/2025 4:00:00 PM Client Info : DOT Note: * Interview Process: Teams interview with camera on. One or possibly two rounds of interview depending on candidate pool. * Duration: 6/30/2026 with possibility of ex.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) NCDOT - Technical Specialist- Junior (761340) Create date: 08-Apr-2025 Start date : 04/28/2025 End Date : 10/24/2025 Submission deadline : 04/14/2025 Client Info : NCDOT Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : **The candidate will need to come onsite on the first day to collect equipment.** job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Business Platform Solutions Lead /Cloud Engineer (759301) Create date: 18-Mar-2025 Hybrid Start date : 03/24/2025 End Date : 04/30/2025 Submission deadline : 3/21/2025 Client Info : VITA Note: * Agency Interview Type: Both Web Cam and In Person Interview * REPLACING: 756451. Candidate accepted then declined. Re-opening * VITA is seeking a Bu.... (This job is for - job Jobs in VA RICHMOND Engineer - (in Richmond, VA))    Interpersonal Skills job openings in SC Jobs List WEB/INTERNET ENGINEER-PROJECT LEAD - 11697-1 Create date: 13-Jun-2025 Start date : 6/25/2025 Submission deadline : 6/23/2025 Client Info : SC Department of Public Health (DPH) Note: Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will conduct one initial round of in person, video, or phone conference.... (This job is for - job Jobs in SC CAYCE Engineer - (in CAYCE, SC)) 4165-1 - Contingent Labor - Banner - Technical Support Spec Create date: 23-May-2011 Desired Start Date: 6/6/2011 ! THIS PROJECT ENTAILS THE DEPLOYMENT OF TECHNOLOGY ORIENTED RESOURCES AND RELATED LITERATURE TO APPROXIMATELY 2500 CLASSROOMS. CANDIDATE WILL BE REQUIRED TO FOLLOW ESTABLISHED DOCUMENTATION AND ARCHIVING PROTOCOLS TO PROPERLY CLOSEOUT PROJECTS, AS WELL AS TO ENSURE THAT THE PROJECT REQUIREMENTS ARE MET. CAN.... (This job is for - Jobs in SC Charleston Engineer - (in Charleston, SC)) (Analyst: Interpersonal Skills, Written And Verbal Communication Skills, MS Sharepoint, Customer Service Ticketing Systems Appli in Columbia, SC)

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