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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Network Engineer Help Desk Techs For Software Deployment Patch Management & Client
 
Requirement id 53894
Job title Engineer
Job location in Columbia, SC
Skills required Solarwinds Admin Console Features & Functions And Comprehends, Solarwinds Dashboards And Alerts., Solarwinds Implementation Monitoring Servers And Network, Network Engineer Help Desk Techs For Sof
Open Date 26-May-2016
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Engineer: Solarwinds Admin Console Features & Functions And Comprehends, Solarwinds Dashboards And Alerts., Solarwinds Implementation Monitoring Servers And Network, Network Engineer Help Desk Techs For Sof

Description:

This specific Statement of Work is for a contractor that demonstrates an expert knowledge of Solarwinds, monitoring tools, network administration. Environment is Windows Server 2012, Windows 10, in a highly secure environment. Networking inventorying will be one of the duties. Supported applications involve Internet technologies in Microsoft .Net Framework and related web enabled components. .Must know how to script/code and automate administrative tasks. Must effectively research and provide guidance leading to solutions with our strategic direction initiatives, monitoring network infrastructure and security, assisting in supporting disaster recover/failover scenarios. Engineer must be a team player that ensures the stability and integrity of network, data and server services through monitoring, maintenance, support, and optimization of all server and infrastructure systems. This individual has 24/7 on-call responsibilities shared with the group.
We will look to this individual to document recommendations on improvements along with high level estimates on associated work effort. This individual will need to work with various application and infrastructure groups to understand data requirements for each area of the organization. Design documentation will need to be produced documenting final deployment details along with support procedures as needed.
General duties include managing internal systems, effectively researching and provide guidance leading to solutions with our strategic direction initiatives, monitoring system infrastructure and security, and assisting in supporting disaster recover/failover scenarios.
This intent of this work order is to provide implementation and maintenance support on the network and networked systems at the client.
Preferred
- Experience working with matrixed project teams operating under PMI methodology
- Extensive working knowledge of Internet protocols, tools and techniques including but not limited to:
o Internet Information Server,
o Server operating systems installation and configuration,
o Internet security,
o Virtual Private Networking (VPN),
o TCP/IP, Local Area Networks (LAN),
o Wide Area Networks (WAN)

GENERAL RESPONSIBILITIES

Non-Technical
- Effectively interact and communicate with peer to Director-level IT professionals.
- Provide feedback to team regarding product issues, enhancements and new features.
- Must have initiative, drive and be a self-starter.
- Ability to ask pertinent questions of others.
- Proactively seek to identify, communicate and implement process related improvements.
- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
- Responsible to mentor and lead junior staff members.
- Good customer skills, be attentive to detail, and responsive to customer tickets.

Technical
- Troubleshoot and recommend technical solutions
- Develop workaround solutions as appropriate.
- Monitor and assess current systems and recommend hardware and software enhancements
- Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems
- Diagnose and resolve problems related to hardware, software, or operator error, and resolve or rep
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 53894 while calling.
 
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(Engineer: Solarwinds Admin Console Features & Functions And Comprehends, Solarwinds Dashboards And Alerts., Solarwinds Implementation Monitoring Servers And Network, Network Engineer Help Desk Techs For Sof in Columbia, SC)
     
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