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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Technical Programming Manager
(Jobs in Columbia, SC)
Requirement id
144373
Job title
Manager
Job location
in Columbia, SC
Skills required
User Management, IT Technical Processes, Program Management, Technical Programming
Open Date
14-Nov-2023
Close Date
Job type
Contract
Duration
12 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Manager: User Management, IT Technical Processes, Program Management, Technical Programming
Start date :12/4/2023
Submission deadline : 11/20/2023
Client Info : Department of Administration
Note :
Q) INTERVIEW PROCESS(phone,videoorin person,howmanyroundsofi/vs, etc)?
A) Phoneand/orin-person
Description :
------------------------------------------------------
• Manages the daily work activities of the Admin IT team through establishing tasks, scheduling work, establishing priorities for the team. Ensures work is being assigned and executed in accordance with Admin priorities, meet security compliance requirements, and customer service standards.
• Reviews system performance reports, operations, trouble reporting and resolution efforts, and general systems health. Ensures security standards and data protection requirements.
• Oversees application development and support to meet customer expectations, resolution targets. Acting as a point of escalation for requests and incident
• Develop processes and procedures to standardize IT function, to include asset inventory, security, and privacy.
• Manage third party service agreements and maintenance contracts
• Works with outside vendors and Admin DIS and with Admin staff to implement and maintain a security and privacy program
• Assists with the implementation and oversees the technology asset management processes for Admin
• Drives and oversees strategic technology initiatives for Admin.
• Is a main point of contact for VIP escalations, meeting setup, new user onboarding.
• Acts on Admins behalf to assist with shared services improvement by working with Admin OTIS.
• Responds to surveys, requests and provides feedback for Admin as they relate to vendors and Admin OTIS
• Completes paperwork, budgeting, planning and provides strategic thought leadership for Admin IT planning.
• Provides advanced reporting on a routine and ad-hoc basis at the request of Admin divisions and leadership.
• Assists in the creation of presentations and rationale for IT investments and informs the leadership decision making process.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Prior experience with tactical and strategic IT experience. Technical oversight of systems and processes in Enterprise organization.
2. Thorough knowledge of multiple technologies to apply best practices to technical landscape
3. Prior experience managing work efforts of IT Department to ensure tasks are completed
4. Ability to communicate with multiple levels of staff
5. Prior experience monitoring systems health of all systems and making recomendations
6. Prior experience planning and managing acquisition/installation of hardware, software, and maintenance agreements.
REQUIRED EDUCATION/CERTIFICATIONS:
Bachelors degree in IT related field, or 5+ years relevant experience
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Leadership capabilities preferred
2. Prior experience with Salesforce, ServiceNow, Assetworks, Fleetwave, Access database preferred
3. Prior experience with Office 365, Sharepoint, One Drive preferred
4. Prior experience overseeing shared services environment
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 144373 while calling.
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